In 1987, the United Nations Brundtland Commission defined sustainability as “meeting the needs of the present without compromising the ability of future generations to meet their own needs.” In recent years, the sustainability agenda has grown in importance, with many countries, regulators, industries shifting to implement sustainable practices. For retirement funds this means providing a lasting income in retirement for members, whilst ensuring a positive contribution to society and the environment. Retirement funds, with long-term liabilities, are therefore well placed and can play a significant role in contributing to the overall objective. This paper explores how retirement funds in various countries are progressing this agenda. We then introduce a sustainability reporting index, which measures the breadth and quality of how retirement funds can report on pricing in social and environmental externalities in the provision of a pension promise. The sustainability reporting index includes the financial inclusion aspects of retirement funds as well as how social and environmental externalities can be factored into the running of a fund and how its assets are invested. It explores the key areas that need to be monitored, the types of data required and the types of analytics that can be used by various stakeholders. The sustainability reporting index is intended to provide a benchmark against which various stakeholders can measure the effectiveness of their approach in pricing in these externalities. Actuaries of retirement funds can use the framework to go beyond focussing purely on the financial aspects of a fund, incorporating material non-financial aspects to ensure the provision of a sustainable pension income.

Distribution channels such as bancassurance, brokers, agents, direct online sales, and insurance aggregators have been key to ensuring premium growth for both life and non-life insurers. However in recent years, an emerging channel known as embedded insurance has started to provide insurers with a brand-new growth driver. In this paper, we first present an introduction to embedded insurance – what it is and how it will shape insurance distribution in the industry. We then introduce a framework to classify embedded insurance recommendation system. Finally, we propose a novel insurance recommendation system using supervised learning algorithms that can be applied to e-commerce platforms. This needs-based collaborative filtering technique recommends one of three insurance products that would be most appropriate for each buyer on the Olist e-commerce platform based on order-level data. Our work is relevant for actuaries in this field interested in the pricing of embedded insurance risk as well as insurers seeking to improve insurance penetration on such platforms.

As the population ages, the provision of adult long-term care (LTC) is one of the major challenges facing the UK and other developed nations. LTC funding for the elderly is complex, reflecting the range and level of services provided, with the total cost depending on the duration of LTC required. Institutional care settings (e.g., nursing/residential care homes) represent the most expensive form of LTC. Planning and funding for institutional LTC requires an understanding of the factors affecting the mortality (and hence duration and cost of care) of such LTC recipients. Using data provided by Bupa, one of the largest LTC providers in Britain, this paper investigates factors affecting the mortality of residents of institutional LTC facilities over the period 2016-2019. Consistent with existing research, most residents were female and had a higher average age profile compared with male residents. For those residents who died during the investigation period, the average length of stay was approximately 1.6 times longer for females relative to males. For both males and females, new residents experienced higher mortality in the first-year post admission compared to existing residents. Variations in the mortality of the residents were analysed by condition, funding status and care type on admission.

This paper provides practical guidance to UK-based financial institutions (UKFIs) that are subject to the “operational resilience” guideline requirements of the Bank of England (BoE), Prudential Regulatory Authority and Financial Conduct Authority, issued in 2021, and fully effective for 31 March 2025. It contains practical suggestions and recommendations to assist UKFIs in implementing the guidelines. The scope of the paper covers issues related to (a) overviewing the latest equivalent operational resilience guidance in other countries and internationally (b) identifying key issues related to risk culture, risk appetite, information technology, tolerance setting, risk modelling, scenario planning and customer oriented operational resilience (c) identifying a framework for operational resilience based on a thorough understanding of these parameters and (d) designing and implementing an operational resilience maturity dashboard based on a sample of large UKIFs. The study also contains recommendations for further action, including enhanced controls and operational risk management frameworks. It concludes by identifying imperative policy actions to ensure that the implementation of the guidelines is more effective.