Book contents
- Risk Communication in Public Health Emergencies
- Reviews
- Risk Communication in Public Health Emergencies
- Copyright page
- Contents
- List of Case Study Contributors
- Chapter 1 Why You Need to Care about Emergency Risk Communication
- Part I Precrisis Planning
- Part II Communicating during a Health Emergency
- Part III Communicating and Planning after a Health Emergency
- Part IV Crisis Leadership
- Chapter 11 Effective Communication during a Health Emergency
- Chapter 12 Crisis Leadership
- Index
- References
Chapter 12 - Crisis Leadership
Staying Steady on Unsteady Ground
from Part IV - Crisis Leadership
Published online by Cambridge University Press: 05 June 2025
Book contents
- Risk Communication in Public Health Emergencies
- Reviews
- Risk Communication in Public Health Emergencies
- Copyright page
- Contents
- List of Case Study Contributors
- Chapter 1 Why You Need to Care about Emergency Risk Communication
- Part I Precrisis Planning
- Part II Communicating during a Health Emergency
- Part III Communicating and Planning after a Health Emergency
- Part IV Crisis Leadership
- Chapter 11 Effective Communication during a Health Emergency
- Chapter 12 Crisis Leadership
- Index
- References
Summary
COVID-19 saw many career health officials retire early and seasoned health practitioners simply quit due to burnout. This chapter explores various qualities that leaders can utilize to provide and receive support when faced with stressors and challenges in both their work and personal lives. Personal assessments like Myers–Briggs, DISC, the Gallup Strengths Finder, and the Enneagram offer practical tools for members of leadership to identify their strengths and areas for growth. Identifying stressors and engaging in self-regulation ensure public health leaders can mitigate burnout. Leadership qualities are outlined and described. By cultivating leadership qualities, crisis leaders can stay focused and grounded during health emergencies. Transformation leadership theory is described. A student case study uses the Crisis and Emergency Risk Communication framework to analyze former Prime Minister of New Zealand Jacinda Ardern’s communication during the COVID-19 outbreak. End-of-chapter reflection questions and activities are included.
Keywords
Information
- Type
- Chapter
- Information
- Risk Communication in Public Health EmergenciesPractical Guidance Rooted in Theory, pp. 305 - 326Publisher: Cambridge University PressPrint publication year: 2025
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