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from Section 8 - Observation Medicine Administration
Published online by Cambridge University Press: 27 June 2025
Efficient and effective utilization of an observation unit (OU) requires the medical director to actively monitor key metrics of OU performance. The medical director should have use of reports or dashboards that can indicate unit census, length of stay, and inpatient conversion percentage. OU patients/bed/day is a useful measure of occupancy. In addition, the medical director should have an idea of how many patients go to the OU as a percentage of emergency department census and total hospital observation cases. These data can be used by the Medical Director to make changes to optimize OU utilization and throughput.
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