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Introduction: Inflated Promises and Small Victories

Published online by Cambridge University Press:  18 July 2025

Tim Connor
Affiliation:
University of Newcastle, New South Wales
Fiona Haines
Affiliation:
University of Melbourne
Kate Macdonald
Affiliation:
University of Melbourne
Shelley Marshall
Affiliation:
RMIT University
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Summary

Are non-judicial approaches to remedying business-related human rights violations a good use of the resources invested in them, or a counterproductive distraction from alternative legal or activist pathways to remedy? This chapter outlines the book’s approach to exploring this divisive question, drawing on field-work intensive case studies of human rights grievances across three industrial sectors in Indonesia and India. This introductory chapter launches the book’s argument that while NJMs are seriously limited in their ability to deliver adequate human rights redress, NJMs can nonetheless make small but useful contributions to broader struggles for human rights remedy, never by substituting for binding state-led regulatory and redress processes, but rather by providing entry points through which workers and communities can sometimes mobilise additional resources or sources of leverage in support of their struggles for redress. These findings imply the need for a responsive approach to NJM institutional design and regulatory strategy, in which NJMs are mobilised more explicitly as part of a wider field of struggle to counterbalance some of the entrenched inequalities that buttress recurring patterns of human rights grievances around the world.

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Chapter
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Global Business and Local Struggle
Reimagining Non-Judicial Remedy for Human Rights
, pp. 1 - 15
Publisher: Cambridge University Press
Print publication year: 2025

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