Published online by Cambridge University Press: 09 October 2025
Social work practice may be conceptualised in a variety of ways. Sometimes practice is referred to as ‘methods’. Some social work texts have tended to refer to different levels of practice: micro methods, including methods for working with individuals, such as casework, counselling and case management; methods for working with couples and small groups, such as family group conferencing, mediation and group work; and macro methods, which are more collective methods of practice, such as advocacy, community development, policy development and analysis, research and social action. Practice is also sometimes referred to in terms of the processes that characterise it from beginning to end – for example, engagement, assessment, intervention, termination and evaluation. This tendency to conceptualise practice in terms of ‘processes’ is mostly relevant for micro methods, and some have argued that this conceptualisation represents the imposition of ‘corporate management techniques’ and a ‘case management approach’ onto social work.
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