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Retaining the broad yet practical approach of previous editions, this popular textbook has been fully updated with research and theory from the last two decades to guide students through the concepts and principles of group dynamics. It now includes a brand-new introductory chapter, three new chapters on diversity and inclusion, creativity and design, and virtual groups, and dedicated chapters on communication and perception. Each chapter features in-class 'Try this!' activities that promote understanding of practical applications, new case examples from real-world organizations, and enhanced learning objectives to guide readers' learning experience. Hundreds of new studies have been added throughout, and examples consider the effects of the COVID-19 pandemic, remote working, the MeToo movement, social media, climate change, and political polarization. Suitable for both undergraduates and first-year graduates, this textbook is supported by an online test bank, PowerPoint lecture slides, activity worksheets, and suggested additional resources.
Retaining the broad yet practical approach of previous editions, this popular textbook has been fully updated with research and theory from the last two decades to guide students through the concepts and principles of group dynamics. It now includes a brand-new introductory chapter, three new chapters on diversity and inclusion, creativity and design, and virtual groups, and dedicated chapters on communication and perception. Each chapter features in-class 'Try this!' activities that promote understanding of practical applications, new case examples from real-world organizations, and enhanced learning objectives to guide readers' learning experience. Hundreds of new studies have been added throughout, and examples consider the effects of the COVID-19 pandemic, remote working, the MeToo movement, social media, climate change, and political polarization. Suitable for both undergraduates and first-year graduates, this textbook is supported by an online test bank, PowerPoint lecture slides, activity worksheets, and suggested additional resources.
Including perspectives from across various health sectors, Leading and Managing Health Services considers the fundamental leadership and management skills students need to successfully navigate change and innovation in health service settings. The second edition has been updated to reflect changes to the health services industry in recent years. Two new chapters on empathic leadership and leading and managing in the digital age cover concepts including compassionate care, digital health, artificial intelligence and telehealth. Each chapter includes definitions of key terms for easy reference, contemporary case studies to provide relevant industry perspectives and end-of-chapter reflective and self-analysis questions for deeper student engagement. Written by leading academics and industry experts, Leading and Managing Health Services provides students with practical skills to lead and manage in a wide range of healthcare settings, no matter where they sit in the organisational structure.
Including perspectives from across various health sectors, Leading and Managing Health Services considers the fundamental leadership and management skills students need to successfully navigate change and innovation in health service settings. The second edition has been updated to reflect changes to the health services industry in recent years. Two new chapters on empathic leadership and leading and managing in the digital age cover concepts including compassionate care, digital health, artificial intelligence and telehealth. Each chapter includes definitions of key terms for easy reference, contemporary case studies to provide relevant industry perspectives and end-of-chapter reflective and self-analysis questions for deeper student engagement. Written by leading academics and industry experts, Leading and Managing Health Services provides students with practical skills to lead and manage in a wide range of healthcare settings, no matter where they sit in the organisational structure.
