The common law method is to try to apply existing precedents to new situations. It is therefore to be expected that lawyers and judges would apply well-established legal principles to the relatively new internet and social media. Although some basic principles apply to these media, as they do to all others, there are ways in which this approach fails because the internet and social media are different in kind from other methods of communication. Scholars and legal experts have given insufficient attention to the areas in which traditional First Amendment principles are inadequate for dealing with the internet and social media.
In this chapter, I begin by describing how the internet and social media are inherently different from other media. I then discuss traditional First Amendment doctrines that should apply to these newer media. With this as context, I then focus on three areas where current doctrine is inadequate for dealing with the internet and social media: These are false speech, how the internet and social media undermine the traditional press, and the issue of foreign influence in elections. My goal is not to offer solutions but to identify these areas where applying existing approaches is likely to fail because of the unique nature of the internet and social media as places for communication.
6.1 How the Internet and Social Media Are Different from Other Forms of Communication
How do the internet and social media differ from other forms of communication? First, the internet has democratized the ability to reach a mass audience. It used to be that to reach a large audience, a person had to be rich enough to own a newspaper or obtain a broadcast license. Now, though, anyone with a smartphone – or even just access to a library with a modem – can reach a huge audience instantaneously. No longer are people dependent on a relatively small number of news sources.
Scarcity of media outlets was a core characteristic of media until now. There are only so many broadcast channels,Footnote 1 and there are only so many newspapers that the economy will support, with each having only so many physical pages. But the internet and social media provide the opportunity for infinite speech. Scarcity is no longer an issue.
Further, the internet and social media empower individuals who would otherwise be voiceless to express their opinions and provide them a place to do so.Footnote 2 The internet provides a platform for those who cannot physically gather and organize.Footnote 3 Previously silenced or marginalized individuals now have an accessible method for disseminating their political ideas.Footnote 4
But these characteristics of the internet and social media also mean that false information can be quickly spread by an almost infinite number of sources. Information that is true but confidential can be quickly disseminated.Footnote 5 There is even a name for such action: “doxing,” which refers to publishing private information about a person on the internet, often with the malicious intent to harm the individual.Footnote 6 The internet and social media can be used to harass.Footnote 7 A study by the Pew Research Center “found [that] 40 percent of adult Internet users have experienced harassment online, with young women enduring particularly severe forms of it.”Footnote 8
Traditionally, newspapers have acted as an important filter by excluding false and other types of harmful information. They have an editorial process and, if not journalistic ethics, at least a fear of liability. Certainly, at times, the filters have failed and newspapers have done harm. But at least there are filters, while none exist for the internet and social media. Anyone can post anything for the world to see.
Second, the internet has dramatically increased the dissemination and permanence of information, or to phrase this differently, it has enormously increased the ability to access information. Lawyers and law students can do all of their research online, reading statutes, cases, and treatises – previously, this would have required a trip to the law library. We can visit the great museums of the world online anywhere, anytime. We have access to virtually unlimited information from nearly infinite sources.
But there is a downside to this easy access and permanence. Take defamation as an example. Imagine, before the internet, that a local newspaper published false information about a person that harmed their reputation. The falsity would be known by readers of the paper and could be circulated by other media and by word of mouth. Eventually, however, the impact of the defamatory article would fade, and the false information would live on only in remote places like a library’s microfiche archives. Now, though, the defamatory story can be quickly spread across the internet, accessed from anywhere, and is likely to remain there forever. It is enormously difficult, if not impossible, to erase something from the internet.
Finally, the internet does not respect national boundaries. Again, there are great benefits to this – for instance, totalitarian governments cannot easily cut off information to their citizens. When the revolution began in Egypt, the government tried to halt internet access, but people with satellite phones maintained access and disseminated what they learned.Footnote 9 Yet, there are also drawbacks. The Supreme Court has estimated that 40 percent of pornography on the internet comes from foreign countries, making any attempt to control it within a country impossible.Footnote 10 As occurred in the 2016 presidential election and evidenced by Special Counsel Robert Mueller’s report, the lack of borders on the internet also gives foreign countries and foreign actors a vehicle for trying to influence the outcome of United States elections.Footnote 11
6.2 Basic First Amendment Principles Should Apply to These Media
I do not want to overstate the First Amendment problems in dealing with newer media. The same basic First Amendment principles should apply to these media as to all other aspects of the press. Central to free speech analysis is whether a government regulation is content-based or content-neutral, with content-based regulations having to meet strict scrutiny and content-neutral laws needing to satisfy intermediate scrutiny. As the Court observed in Police Department of Chicago v. Mosley, “[A]bove all else, the First Amendment means that government has no power to restrict expression because of its message, its ideas, its subject matter or its content.”Footnote 12 Hence, the Court endorsed a two-tier system of review. The Court applies “the most exacting scrutiny to regulations that suppress, disadvantage, or impose differential burdens upon speech because of its content.”Footnote 13 But, “[i]n contrast, regulations that are unrelated to the content of speech are subject to an intermediate level of scrutiny.”Footnote 14
This should apply to government regulation of the internet and social media as it does to all other government regulation of speech. Likewise, the same categories of unprotected speech – incitement, true threats, defamation, false and deceptive advertisements – are applicable to expression made over the internet and social media.
A core aspect of freedom of the press is that the government cannot control the content of what is published. This should apply with equal force to the internet and social media. In Miami Herald v. Tornillo, the Court unanimously declared a right-of-reply law unconstitutional as applied to newspapers.Footnote 15 A Florida law required that a newspaper print a reply from any candidate for office whose character or official record had been attacked in its pages. The newspaper had to print the reply free of charge and in as conspicuous a place as the initial story was presented. The Court, in an opinion by Chief Justice Burger, stated the following:
[T]he Florida statute exacts a penalty on the basis of the content of a newspaper. The first phase of the penalty … is exacted in terms of the cost in printing and … in taking up space that could be devoted to other material the newspaper may have preferred to print … Faced with [such a penalty], editors might well conclude that the safe course is to avoid controversy.Footnote 16
The Court stressed that forcing newspapers to publish a reply intrudes on editorial discretion that is protected by the First Amendment. Likewise, regulating what social media companies do or don’t “publish” should be deemed to violate the First Amendment.Footnote 17
6.3 The Internet and Social Media Raise Unique Issues
Although the fundamental principles of the First Amendment apply to the internet and social media, it cannot be ignored that these newer media pose unique issues for which existing doctrine does not provide an adequate answer. First, there is the problem of false speech. False information can cause great harm, and social media facilitates the rapid dissemination of such information.Footnote 18 The unprecedented speed and scale of digital communication have simplified the dissemination of false information like never before, frequently outpacing efforts to debunk it.Footnote 19 Social media algorithms can prioritize content more likely to generate user engagement regardless of its veracity.Footnote 20 Facebook and other social media are sending their users specific content based on the platform’s assessment of their interests but with little regard to whether the information is true. In the political realm, this can change the outcome of elections, especially if the falsehoods are spread soon before election day when there is little time to refute them. The spread of disinformation and misinformation can prevent voters from accessing essential information required to make well-informed decisions regarding candidates for office and laws.Footnote 21 False accusations can be quickly and widely circulated, making all the difference between who wins and who loses. False speech has enormous implications for politics, public health, elections, and other domains where the availability of accurate information is vital. Additionally, and quite importantly, false information can undermine trust in reliable sources and credible news.Footnote 22
Researchers at the Massachusetts Institute of Technology “found that false news spreads faster and to more people than true stories, reaching more people than any other type of information.”Footnote 23 The First Amendment is predicated on the romantic notion – articulated by John Stuart Mill and Oliver Wendell Holmes – that there is a marketplace of ideas and that allowing all speech will lead to truth triumphing over falsehoods. But many studies have demonstrated that people are unlikely to change false beliefs when confronted with true information.Footnote 24 False information has a permanent effect. When 70 percent of Republican voters believe that Trump was cheated out of the presidency in 2020, how can there be faith in the notion that truth will triumph over falsity in the world of the internet and social media?
This problem will grow as technology becomes more sophisticated. It is all too easy to imagine how, in the days before an election, unscrupulous actors could circulate a deepfake of an opposing candidate saying something repulsive. What we see and hear for ourselves seems true, even if it is created by bots or artificial intelligence. A deepfake depicting a politician taking a bribe would create lingering doubts for many, and be believed by some, even after it is revealed to be fictitious.
In fact, one place where the law has changed is in the area of injunctions in defamation cases. Traditionally, the only remedy in defamation cases was money damages, in accord with the maxim that equity would not enjoin defamation.Footnote 25 But because of the internet and social media, the law in this area has changed, and injunctions in defamation cases have now become commonplace.Footnote 26
A solution to false speech over the internet and social media is likely elusive under existing First Amendment doctrine. The Supreme Court has rightly and emphatically declared the importance of protecting false speech. The most important case in this regard – and one of the most important free speech decisions of all time – is New York Times Co. v. Sullivan.Footnote 27 The Court reversed a defamation judgment against the newspaper and stated that the fact that some of the statements were false was not sufficient to deny the speech First Amendment protection.Footnote 28 The Court explained that a false “statement is inevitable in free debate and [it] must be protected if the freedoms of expression are to have the ‘breathing space’ that they ‘need … to survive.’”Footnote 29 This surely is correct. If any false statement about a government official, no matter how minor, would be a basis for liability, speech about our government would be chilled and lost.
Subsequently, in a very different context, the Court again recognized the importance of judicial protection of false speech in United States v. Alvarez.Footnote 30 A federal law made it a crime for a person to falsely claim to have received military honors or decorations.Footnote 31 Writing for a plurality of the Court, Justice Kennedy expressly rejected the government’s argument that false speech is inherently outside the scope of the First Amendment.Footnote 32 He declared that there is not “any general exception to the First Amendment for false statements” and stressed that “some false statements are inevitable if there is to be an open and vigorous expression of views in public and private conversation, expression the First Amendment seeks to guarantee.”Footnote 33 Justice Kennedy further explained that “the Court has been careful to instruct that falsity alone may not suffice to bring … speech outside the First Amendment.”Footnote 34
Given its harms, why is there First Amendment protection for false speech? In large part, it is because of the danger of giving anyone, including (or maybe especially) the government, the power to decide what is true and what is false. Allowing the government to prohibit false speech grants it the role of arbiter of truth. As Justice Kennedy explained: “Our constitutional tradition stands against the idea that we need Oceania’s Ministry of Truth.”Footnote 35 Would Democrats want the Trump administration, or would Republicans want the Biden administration, to have the power to create an agency that could scour the internet and social media and remove what it deems false? It is so much easier to put faith in the marketplace of ideas to refute falsehoods, even when we know that it is likely to fail in many instances.
But it is wrong to think that the First Amendment never allows restrictions of false speech. There are contexts in which the Supreme Court has refused to protect false speech and has allowed it to be prohibited and punished. For example, it is clearly established that the First Amendment does not protect false and deceptive advertisements.Footnote 36 The government, of course, can constitutionally prohibit making false statements under oath (perjury) or to law enforcement officials. But these are limited areas where false speech can be punished. The Court generally has treated commercial speech as being of lower value than political speech, which may make it easier to say that false advertising is entitled to no constitutional protection. As for perjury, there must be proof of a knowing and intentional falsehood.
The Court’s inconsistent statements about false speech can be understood as reflecting the competing interests inherent in First Amendment analysis. On the one hand, false speech can create harm, great harm even. Speech is protected particularly because of its importance for the democratic process, but false speech can distort that process. Speech is safeguarded, too, because of the belief that the marketplace of ideas is the best way for truth to emerge. But false speech can infect that marketplace, and there is no reason to believe that truth will triumph. The Supreme Court has recognized this and declared that “[f]alse statements of fact are particularly valueless [because] they interfere with the truth-seeking function of the marketplace of ideas.”Footnote 37
A great deal of the problem is simply the amount of speech transmitted over social media and how difficult that makes content moderation. The quantity of information posted daily is staggering, and social media companies already conduct an enormous amount of content moderation. For example, Facebook reported that between October and December 2021, it took action against terrorism content 7.7 million times, bullying and harassment 8.2 million times, and child sexual exploitation material 19.8 million times.Footnote 38 In the last quarter of 2020, Facebook took action on over 1.1 million pieces of content per day.Footnote 39 Designing a system to exclude false speech – even if it could be decided what is false and even if mandating this would not violate the First Amendment – seems an insurmountable task.
But one should have no illusions. There will be elections decided because of false speech circulated over social media, especially in the days before voting. The threat to democracy is real and will grow. We need new First Amendment doctrines to deal with false speech over the internet and social media.
In addition, we must acknowledge how the internet and social media endanger traditional media and thus undermine the crucial newsgathering functions of the press. Much of the country is now facing a crisis of news deserts, which refers to places where local newspapers no longer exist.Footnote 40
A recent study by the Medill School of Journalism found that since 2005, the country has lost more than one-fourth of its newspapers and is on track to lose one-third by 2025. Between late 2019 and May 2022, more than 360 newspapers closed. The report concluded:
[M]ost of the communities that have lost newspapers do not get a print or digital replacement, leaving 70 million residents – or a fifth of the country’s population – either living in an area with no local news organizations, or one at risk, with only one local news outlet and very limited access to critical news and information that can inform their everyday decisions and sustain grassroots democracy.Footnote 41
Most newspapers that have survived have had to cut their staffs. From 2008 to 2017, total newspaper newsroom staffing almost halved, dropping from 71,000 employees to 39,000.Footnote 42
Many studies have shown that when a community does not have a strong print or digital news organization, corruption increases and voter participation decreases. One study of eleven California cities found that when there are fewer reporters covering an area, fewer people run for mayor and fewer people vote.Footnote 43
The internet and social media have contributed to this because they allow people to get their news for free, and thus, they do not need to purchase newspapers. Few newspapers have successfully found a way to monetize their online presence. Google, Facebook, Instagram, and others link to news stories and reap the advertising revenue, with none of the money going to the news organizations that did the actual reporting. The tech platforms are swallowing the profits that otherwise would go to the newspapers that are covering events, conducting investigations, and writing stories.
When news organizations vanish, there is no one to go to the city council meetings or do the investigative reporting to uncover corruption or report on local elections. Google and Facebook and Instagram do not have newsrooms to do this work, and they are not going to create them.
There is a bill pending in the California legislature – the California Journalism Preservation Act – that would help solve this problem. Assembly Bill 886 would require platforms to pay a fee for the news on their platforms, which would allow journalism providers to recoup their fair share of revenue for the news stories they produce. The law would require that these internet and social media platforms pay a “journalism usage fee” to news outlets for news content appearing on their sites. The law would create an arbitration process with newsrooms and establish a fee that the companies would pay to carry news articles.
The experience of other countries suggests that this type of legislation works. In 2021, Australia passed a law requiring social media companies to share a portion of the profits they make from news content with news companies. The law generated almost $150 million in revenue in its first year.Footnote 44 Canada adopted a similar law last year.
Yet, it is unclear whether such targeted financial assessments would survive First Amendment scrutiny. In Arkansas Writers’ Project, Inc. v. Ragland, the Court ruled that the government cannot discriminate among types of publications.Footnote 45 A state exempted from its sales tax special interest publications, such as religious, professional, trade, and sports journals, but did not exempt general interest magazines. The Court emphasized that any differential taxation of the press – either of the press as opposed to others in society or of particular parts of the press – risked chilling reporting. Yet there is a key distinction: The current proposal would not impose a tax on social media but would rather require that they pay for what they use.
The point is that the internet and social media endanger the press, and protecting freedom of the press requires deliberate action. First Amendment doctrines will need to be adapted to accomplish this.
Finally, another way the internet and social media threaten democracy is when foreign nations and foreign entities use them to influence the outcome of elections. As mentioned earlier, there is now incontrovertible evidence that Russia engaged in a concerted effort to use speech, including false speech, to influence the outcome of the 2016 presidential election.Footnote 46 This was suspected during the campaign, and American intelligence agencies confirmed it soon after the election.Footnote 47 In February 2018, Special Counsel Robert Mueller issued a 37-page indictment charging thirteen Russians and three companies with executing a scheme to subvert the 2016 election and help to elect Donald Trump as president.Footnote 48 Mueller’s indictment details “how the Russians repeatedly turned to Facebook and Instagram, often using stolen identities to pose as Americans, to sow discord among the electorate by creating Facebook groups, distributing divisive ads and posting inflammatory images.”Footnote 49
Although condemning Russia’s meddling in the American election is easy, solving the underlying First Amendment issue is difficult. Certainly, illegal conduct, such as hacking into the Democratic National Committee headquarters and subsequently disseminating unlawfully gained information,Footnote 50 is not constitutionally protected. But what about foreign speech that is legal and that expresses an opinion – or even false speech?
The Supreme Court has repeatedly stated that the source of information does not matter for First Amendment purposes. In First National Bank of Boston v. Bellotti, in 1978, the Supreme Court declared unconstitutional a Massachusetts law that prohibited banks or businesses from making contributions or expenditures in connection with ballot initiatives and referenda.Footnote 51 Justice Powell, writing for the Court, concluded that the value of speech is in informing the audience. Any restriction on speech, regardless of its source, therefore undermines the First Amendment. Justice Powell explained: “The inherent worth of the speech in terms of its capacity for informing the public does not depend upon the identity of its source, whether corporation, association, union, or individual.”Footnote 52
The Court relied heavily on this in Citizens United v. Federal Election Commission to hold that corporations have the constitutional right to spend unlimited amounts of money directly from their treasuries to elect or defeat candidates for political office.Footnote 53 The Court stressed that the value of the speech does not depend on the speaker’s identity and held that corporate speech is protected not because of the inherent rights of corporations but because all expression contributes to the marketplace of ideas. The Court wrote that “the First Amendment bars regulatory distinctions based on a speaker’s identity.”Footnote 54 On other occasions, too, the Court has declared that “[t]he identity of the speaker is not decisive in determining whether speech is protected.”Footnote 55
But if this is so, why should it matter that a speaker is a foreign government or a foreign individual? Federal law prohibits foreign governments, individuals, and corporations from contributing money to candidates for federal office.Footnote 56 A federal court upheld this restriction on foreign speech, declaring, “It is fundamental to the definition of our national political community that foreign citizens do not have a constitutional right to participate in, and thus may be excluded from, activities of democratic self-government.” As a result, it asserted that “the United States has a compelling interest for purposes of First Amendment analysis in limiting the participation of foreign citizens in activities of American democratic self-government, and in thereby preventing foreign influence over the US political process.”Footnote 57 But can this be reconciled with the Supreme Court’s declaration that the speaker’s identity should not matter in First Amendment analysis? Although it is not a comfortable answer, I do not see a way to exclude foreign speakers that would be consistent with the Court’s premise that the speaker’s identity cannot be the basis for regulation. The First Amendment assumes that more speech is better, whether the speaker is foreign or domestic.
At the very least, however, it would be desirable to disclose speakers’ identities so that people can know when speech is coming from a foreign government or other foreign source. But this, too, raises First Amendment issues, as the Supreme Court has held that there is a First Amendment right to speak anonymously. In Mclntyre v. Ohio Elections Commission, the Court declared unconstitutional a law prohibiting the distribution of anonymous campaign literature.Footnote 58 Justice Stevens, writing for the Court, stated that “an author’s decision to remain anonymous, like other decisions concerning omissions or additions to the content of a publication, is an aspect of the freedom of speech protected by the First Amendment.”Footnote 59 Further, Justice Stevens contended that anonymity also provides a way for a speaker “who may be personally unpopular to ensure that readers will not prejudge her message simply because they do not like its proponent.”Footnote 60
All that said, there is a compelling interest in stopping speakers from masking their identity and deceiving voters. It is one thing to speak anonymously but another to falsely present oneself, especially to deceive and manipulate voters. Whether the speaker is domestic or foreign, that should be regarded as a form of fraud that is unprotected by the First Amendment. At the very least, we should implement laws that prohibit this, along with stronger disclosure laws, especially for foreign speakers. The Supreme Court has consistently upheld the constitutionality of laws that require disclosure of the identity of those spending money in election campaigns. These requirements must be significantly strengthened.
The transnational nature of the internet makes exercising control over speech elusive, even if it were to be constitutional. As the 2016 presidential election demonstrated, foreign governments can use the internet and social media to influence elections without their officials and agents ever physically entering the United States. It is unclear how American law could be successfully applied to them. The internet thus enables them to engage in false speech (and all other kinds of expression) with relatively little fear of legal sanctions, and whether there could be meaningful international sanctions is uncertain at best.
6.4 Conclusion
It is crucial to recognize that the internet and social media are different from the modes of communication that preceded them and that they will require new doctrines for First Amendment analysis because of the inadequacy of the doctrines applied to traditional media. The internet and social media provide great benefits in terms of speech, but they also pose unprecedented harms as well.
The idealized press, which generated effusive praise from the Supreme Court during the golden age of media law in the late twentieth century, was a mature, economically robust, and politically powerful industry. As an industry, the press in that era fulfilled a number of key functions, such as setting the agenda of public issues, swaying the conduct of political campaigns and elections, informing the public of current events, and curating a common understanding of newsworthy developments. The news media had a comfortable relationship of give-and-take with the government but also acted as the Fourth Estate by uncovering, publishing, and amplifying information about government malfeasanceFootnote 1 and political disinformation.Footnote 2 Against this backdrop, courts praised newspapers for their multiple functions as public proxies, audience educators, and watchdogs tasked with keeping government abuse in check. In turn, surveys indicated that the public had faith in the press.Footnote 3
But over the last several decades, a confluence of economic, technological, and sociopolitical change has upended both the news industry and the public’s view of it. While it is unrealistic to hope for a return to the old days of the press, the functions the press has historically played remain essential to democracy. Indeed, one can imagine the press playing an even more robust role today in combating disinformation disseminated by a variety of sources. Yet the news industry today is no longer economically powerful: Newspapers are in peril, television and cable viewership are in decline, news deserts dot the landscape, and jaw-dropping numbers of journalistic staff cuts have drained expertise from newsrooms.Footnote 4 Social media have cannibalized content and replaced a scarcity of frequencies with a scarcity of attention, the news industry has far less political power, cell phones have allowed everyone to claim citizen journalist status, both the right and the left have complaints about the asserted bias of press organs, and a common understanding of public issues is a pipe dream in a highly polarized political landscape.
Under these circumstances, the fate of the press’s functions is an existential question both for the news media as we know it and for contemporary American democracy. Managing the complexity of this kind of information environmentFootnote 5 calls for independent and principled engagement with issues of public concern by those who hew to journalistic values, such as truth, verification, completeness, investigation, and context. It also calls for appropriate legal protections.
In this chapter, I seek to explore the evolving mosaic of threats facing the American press and consider what, if any, legal rights the wielders of the press function need in response. I begin by identifying a set of key threats facing the press – economic, legal, technological, and audience-based developments. I then propose some initial responses to these threats along five dimensions – funding conditions, a mixed legal strategy, artificial intelligence (AI) policy, industry restructuring, and trust enhancement. I also call for a commitment to press self-examination from the vantage point of fundamental journalistic values in a democracy.
7.1 Evolving Threats to Press Functions
Challenges to press functions today can be grouped into four categories – institutional/journalistic, legal, technological, and audience-based. In combination, they undermine journalistic norms and routines, erode the perceived legitimacy of the press, and hamper its democracy-promoting work.
7.1.1 Economic Instability and Its Institutional/Journalistic Consequences
The combination of declining advertising revenue and increased profit-maximizing public company ownership has led to a financial crisis for the news sector. Many Americans now rely on social media for their news, rather than on local or national news outlets.Footnote 6 The social media sector has not shouldered the cost of lost traffic to news sites or adequately compensated the press for the use of its content. The economic decline of the news industry has led to compromised journalistic norms, a disaster for journalistic personnel, and, with few exceptions, a practical abandonment of the press’s watchdog role.Footnote 7
Traditional editorial judgments have been unduly compromised by the desire to retain audiences, including via story selection designed to produce clicks.Footnote 8 Pressures on journalists have increased their reliance on social media to generate stories. Insufficiently mindful of the questionable information environment, reporters have participated in normalizing bias and information skews bred online by reporting on, and thereby amplifying, unreliable material originating online. Established news outlets have served as megaphones for conspiracy theories. The rise in the use of native advertising in the news section has joined newsworthiness decisions driven by audience analytics to blur the traditionally sacrosanct line between advertising and the news.Footnote 9 The failure of press institutions to resist commercial pressures as they chase partisan audiences has also resulted in bleed-through between opinion and news programming – as evidenced by Fox News’ role in amplifying the “stolen” election trope regarding the 2020 presidential election. More generally, claims of political and ideological partisanship by media outlets have been made by both conservatives and progressives for some time. An NPR editor’s claim of liberal bias in NPR programming has brought the matter to the forefront of public discussion again recently.Footnote 10
Financial problems have also led to the closure of many local and regional news outlets. News deserts and the failure to cover local news, politics, and the state house have had significant negative effects – both on underserved local communities and on efforts to check local and regional corruption.Footnote 11 The financial strictures have also led publishers to outsource reporting functions to nonemployee journalists, with all the instability for the workers and additional oversight responsibilities that hiring freelancers entails. And with fewer professionally trained news staff, the risk that shoddy reporting practices will affect the quality of the final product rises. Meanwhile, news organizations have been forced increasingly to rely on packaged news and information provided by public relations companies and entities whose partisanship is disguised (sometimes referred to as “pink slime” journalismFootnote 12), which further undermines the independence of the press function.Footnote 13
7.1.2 The Chilling Effects of Increasing Legal Ambivalence and Uncertainty
The evolving legal hurdles for the press are both substantive and procedural, including questions about the judicial recognition of constitutional privileges for the press. For example, media law scholars have highlighted the risk to press function from recent attacks on the press-protective The New York Times Co. v. Sullivan doctrine.Footnote 14 On the Supreme Court itself, Justices Gorsuch and Thomas have called for reconsideration of the doctrine.Footnote 15
In lower courts, some judges appear less disposed than previously to dismiss actual malice-grounded defamation cases despite the heightened pleading requirements of Bell Atlantic Corp. v. Twombly and Ashcroft v. Iqbal.Footnote 16 In turn, juries have granted multi-million-dollar damage awards, which include massive punitive components.Footnote 17 Settlements are also more likely in such circumstances, at least in part because of concerns about revelations in discovery.Footnote 18 The possibility of fee-shifting can also be expected to have a chilling effect.Footnote 19 Moreover, procedural hurdles under state law, such as supersedeas bonds, have also made it difficult for news organizations to attempt to challenge extensive damages assessed against them.Footnote 20
State legislatures have entered the arena as well. Although some have enacted laws to protect the press – such as New York’s amendment to its anti-SLAPP law to adopt actual malice as a state requirementFootnote 21 – others, such as Florida, have been considering legislation under which publishing a story only supported by an anonymous source would be considered reckless disregard of falsity, regardless of context.Footnote 22
There also appears to be a new willingness to prosecute, enforce, or litigate claims against the press over its coverage. The recent rise of a powerful plaintiff’s defamation bar has already had a notable impact.Footnote 23 Many of the pro-press rulings by courts – including the Supreme Court – between the 1960s and the 1980s were litigated by a sophisticated media defense bar on behalf of well-heeled newspapers. Now the press and the media defense bar are hard-pressed to afford rights-expanding litigation. By contrast, Peter Thiel’s funding of Hulk Hogan’s privacy lawsuit against Gawker led to a $140 million mega-verdict that resulted in the magazine’s bankruptcy.Footnote 24 The Gawker case also indicates the use of doctrines other than defamation law to impose liability on the press for publication.Footnote 25
In addition to publication, there are also evolving hurdles to the press’s newsgathering functions.Footnote 26 For example, on the criminal side, there has been an increase since the Obama administration in the number of instances in which the government has threatened reporters with liability under the Espionage Act for refusing to reveal their sources. Concerns with freedom of the press and worries about the criminalization of the normal practices of national security reporters led many to object to the Department of Justice’s (DOJ) request for Julian Assange’s extradition to the United States to face trial on Espionage Act charges.Footnote 27 The Computer Fraud and Abuse Act (CFAA) has recently been used to justify the indictment of journalist Tim Burke.Footnote 28 The government’s ability to get access to a reporter’s notes and information via subpoenas to third-party platforms (such as email or social media services) has been a practical problem. Outside the criminal context, access to information has also been cut significantly – and certainly since the COVID-19 pandemic.Footnote 29 In addition, newsgathering is indirectly impeded by the popularity of nondisclosure agreements (NDAs) signed by sources.Footnote 30
To be sure, the press can still count on significant legal protection – particularly for publication – under current constitutional, statutory, and common law. But the trends described here suggest an increasingly skeptical attitude by courts, legislatures, and government actors toward the press in the legal sphere. This mixed legal picture presents its own complex type of threats to the press, including the particular incentive effects of uncertainty and the need for a variety of responsive legal and policy strategies.
7.1.3 The Dual Effects of Technological Change, Including Generative AI
Many functional problems for the press – from newsgathering to story generation and topic selection – are bound up with technology.Footnote 31 For example, due to the availability of spyware like Pegasus, surveillance cameras in the streets and on commercial buildings, Ring cameras on people’s houses, and the ubiquitous cell phone camera, Bob Woodward and Carl Bernstein’s meeting with Deep Throat could never remain secret today. Technological advances have also brought danger to the journalistic enterprise and to press workers, including through online harassment, particularly of reporters of color, women reporters, and non-Christian reporters.Footnote 32
The evolving technological challenges for the press function are likely to metastasize in the age of generative AI. Many newsrooms are already using generative AI to accomplish a variety of tasks.Footnote 33 The current rhetoric about generative AI is largely binary and hyperbolic. On the one end of spectrum, optimistic media observers identify potentially powerful benefits that generative AI could bring to journalism, particularly in saving time and effort in routinizing a variety of tasks and helping small newsrooms.Footnote 34 Other observers, however, have a more dystopian vision of generative AI’s effects on journalism – including concerns about the possibility of training bias and the unequal distribution of access to the tools of generative AI around the world.Footnote 35
One major concern is the prospect of the “daily me” on steroids.Footnote 36 The CEO of OpenAI opined to Axios that large language models would provide hyper-personalized content.Footnote 37 If the American public continues to be politically polarized, then won’t this degree of hyper-personalization lead to an even more fractured polity? In a related vein, some worry that the efficiency-based logic of AI tools could potentially transform the nature of news in ways inconsistent with traditional journalism.Footnote 38 The answer may depend on AI designFootnote 39 and the sophistication of news organizations’ generative AI use policies and negotiation tactics in their dealings with AI companies.
Another concern for news purveyors is the likelihood of increased claims of copyright infringement, defamation, invasion of privacy, breach of rights of publicity, and other such allegations.Footnote 40 Much attention must be paid to the mix of AI production and human review in order to reduce potential liability.Footnote 41
Finally, the increased use of AI in newsrooms carries obvious concerns about the impact on public trust in journalism – which, as I describe below, is reportedly at a troubling low already.
7.1.4 The Politicization of the Press and Loss of Faith
An undergirding problematic development is the politicization of the press and the public’s loss of faith in the media. Both anecdotal evidence and public surveys have shown a marked decline in institutional trust, including of the press, in the past decade in the United States.Footnote 42 President Donald Trump’s unending attacks on the mainstream press as purveyors of “fake news” and “enemies of the American people” doubtless served as a factor in reinforcing that sense of public distrust.Footnote 43 One of the most harmful effects of such delegitimizing tactics is the politicization of the press, which results in generalized and partisan doubt about everything produced by a particular outlet, rather than simply skepticism about any specific news story.Footnote 44 If the audience does not believe what the press reports, what is gained even with journalistic or legal reform?Footnote 45 As noted above, these effects seem likely to become even more dismal if, as is likely, the use of generative AI optimizes the dissemination of false information via increasingly convincing deepfakes.
7.2 The Multiplicity of Responses Needed
These various challenges to the functions of the press cannot be solved by interventions in any one area alone. The particular sorts of threats identified should influence the particular responses, and this should be an iterative and evolutionary process.
7.2.1 Funding to Reverse Consequences of Economic Decline
Everyone agrees that the question of funding is existential for today’s hollowed-out press, although there is variation in the recommendations for achieving stable funding.Footnote 46 While enhanced funding for journalism is critical, I argue that evaluating funding recommendations should require testing vis-à-vis public trust and comparative evaluations of viability.
Attention to funding does not mean that we should blindly shore up the existing institutional press simply because it has traditionally performed press functions. The history of the American press reveals a variety of different funding strands – an approach that could, in principle, provide helpful checks and balances. We should not discount the commercial press as some have suggested. There is much to be gained for public discourse from the systematic exploration of events and institutions by well-trained reporters hewing to shared professional standards – and such journalists inhabit commercial as well as nonprofit spaces. While many have expressed concern about philanthropic funding of the press by billionaires, a more granular look at alternative philanthropic scenarios raises different issues (and perhaps less ideological ones).Footnote 47 And while public funding is attractive in principle and likely necessary, a pragmatic approach must focus on the specific design of the initiatives, including its realism and legal viability. This is particularly true when the explicit political partisanship of today seems to lead people to accept politically motivated censorship so long as it is consistent with their political views. Media scholarship should further engage in close comparative evaluation of funding proposals – particularly from the pragmatic point of view of practicability today.Footnote 48
Furthermore, it is important to recognize that journalism funding questions and issues of public trust should be deeply tied. Unlike the media landscape of the late twentieth century, even a well-funded news ecosystem today will consist of a diversity of outlets, voices, and ideological vantage points – some explicitly partisan and some not. We cannot assume that declining public trust in the press will be reversed simply by better and more stable funding of the entire sector. The public’s trust in the bona fides and accuracy of the press will require more – including, perhaps, more transparency about funding and point of view.Footnote 49 Perhaps more and better watchdog journalism or even different forms of journalism, such as community journalism, could improve the public perception of the press’s work.Footnote 50 Considering the issue of public trust in evaluating press funding can optimize the inquiry for public interest reporting.
7.2.2 Countering Legal Ambivalence
Almost 60 percent of American journalists, regardless of the political leanings of their outlet’s audiences, report being very or extremely concerned about possible restrictions on press freedoms.Footnote 51 Regarding the legal challenges facing the press function, press advocates call for new affirmative rights to assist journalists in doing their work as watchdogs. For the past decade, they have been unsuccessful in persuading Congress to pass federal newsgathering protections in the form of a federal shield law. In 2024, however, the House passed, and there was bipartisan support in the Senate for, the PRESS Act – a very broad set of protections against journalists having to identify their sources and governments having easy access to journalistic records from third-party providers.Footnote 52 Such support seemed to indicate a governmental recognition of the benefits of broad newsgathering access for those who engage in the press function.
Even a broadly protective shield law does not eliminate the need for additional assistance for newsgathering efforts, however.Footnote 53 More work needs to be done to obtain legal support to boost the now-fragile press’s watchdog functions – including, for example, to combat state law anti-press initiatives; to seek clarifications of the Espionage Act and other press-affecting statutes such as the CFAA; and to enhance waning documentary access under FOIA and state sunshine rules.
Still, the attempt to enact new press protections should not distract from the need to conduct a defensive campaign addressing the erosion of existing rights and agreed-upon practices regarding publication. For example, close attention must be paid to resisting the call to reverse Sullivan; addressing changes to existing appeal bond statutes and other procedural hurdles for press defendants; reinforcing state-level protections; and arguing against the strategic and chilling deployment of non-media legal doctrines against the press.
One of the difficulties for this reclamation project is the recent reframing of defamation law as a weapon to combat disinformation.Footnote 54 Press advocates, however, will need to remind the courts (including the Supreme Court) that individual defamation suits are not particularly effective tools to suppress political disinformation in most casesFootnote 55 and that most journalism today is not in fact “fake news” or disinformation as charged. Likewise, they should warn the courts against generalizing on the basis of the most high-profile examples of journalistic failure. It will be necessary to attack developing anti-press presumptions by demonstrating the value of free-press-first principles to tackling democratic challenges today.
All this will involve litigation, as well as lobbying, activism, and scholarly work. One of the more hopeful developments in effective resistance to the “fake news” trope is the increase in the number of media law clinics in American law schools.Footnote 56 A revival of pro bono work by the First Amendment defense bar through outside funding would also further reinforce the project of protecting the existing protections for press functions in legal doctrine and policy.
Because today’s legal approach to press functions reflects both press protections and retrenching trends,Footnote 57 this chapter recommends a mixed legal strategy focusing on both new press-protective legislation to boost accountability journalism and a set of reframed arguments to support traditional protections under federal, state, and common law.Footnote 58 Although legal uncertainty may invite activism by the plaintiff’s bar at the same moment that a fragile and risk-averse press has incentives to overinterpret doctrinal ambivalence as prohibition,Footnote 59 uncertainty also leaves room for revision, and the press’s modern legal status is not yet fixed. A two-pronged legal strategy arguing for new newsgathering protections while showing the benefits of existing press rights and their history might bear some fruit before rollbacks of press rights become set in stone.
7.2.3 Technological Impacts and the Special Case of Generative AI
Now is the moment for news organizations to address issues of design and boundaries for use of generative AI tools in newsrooms without succumbing to the binary – utopian and dystopian – hype about AI.Footnote 60 News organizations should adopt AI standards after a realistic and granular analysis of where the benefits of AI tools for press functions will outweigh the risks and costs.Footnote 61 Who is invited to the table in standard-setting is critical as well.Footnote 62
Another fundamental issue concerns building journalistic values into AI tools to be used by the press. Observers suspect that it would not be cost-effective for most news media to build their own, journalism-focused generative AI tools.Footnote 63 As many have already done, press organizations could rely on off-the-rack products created by commercial AI companies.Footnote 64 Query then how to ensure the centrality of journalistic values.
Moreover, relying on tech company products exposes news organizations to the dangers of lock-in – such as changes in pricing, availability, design decisions, access, and utility.Footnote 65 Without specifically negotiated contract terms, these decisions would all be made by the technology companies and platforms.Footnote 66 Realistically, then, the decisions of tech companies will impact journalistic work both methodologically and substantively.
Another issue to be addressed in negotiations between news organizations that rely on commercial AI products and the AI companies should be the question of access to information regarding how their products and services work, including training data and error rates for generative AI applications.Footnote 67
Journalists who worry about the ways in which nontransparent editorial decisions by an oligopoly of powerful first movers in the generative AI space could constrain reportorial functions and editorial discretion might consider collaboration with universities and other nonprofit partners engaged in the development of alternatives to commercial AI company products.Footnote 68 Government funding and access to resources for such research and partnerships could help advance such collaborations.
7.2.4 Rethinking Industry Structure and the Distribution of the Press’s Multiple Functions
Under today’s precarious circumstances, it is also worth considering the extent to which structural, organizational, and process-focused changes could advance press functions today. The current picture of the news industry should make us question whether traditional notions of outlet generalism, news organization competition, institutional-structure type, and homogeneity of journalistic standards continue to be either realistic or beneficial for the public.Footnote 69
For example, at a time of decreasing economic resources for journalism, it would be unreasonable to expect that each news outlet or self-defined TikTok journalist could serve all these functions particularly well.Footnote 70 Not every news organization can seek to undertake all the press functions that courts have heretofore celebrated. Nor, perhaps, should they. Perhaps press conditions now require us to explore questions about the order of primacy of possible functions and about which entities are best positioned to perform them. Perhaps audiences do not need blanket coverage of the same events by every outlet. Perhaps funding and attention should focus on areas in which news failures have already demonstrated public harm. Perhaps different outlets should offer the public different forms of journalism.Footnote 71
Competition norms too are worth challenging, both as to reporting and as to developing journalism-native generative AI models. There have already been examples of important reporting via collaboration rather than the traditional attitude of commercial press competition. A shift from a competitive to a collaborative mindset could well enable greater impact for the resulting journalistic output. Collaborations with journalism schools and student reporters could also help.
7.2.5 Enhancing Public Trust
Ultimately, the robustness of the press function depends on public trust – so ensuring its viability involves sustained inquiry into reversing public distrust of the press. This requires extensive empirical and interdisciplinary study – including by political scientists, social psychologists, media scholars, and cognitive scientists – of the bases for press distrust and of how people change their minds.Footnote 72 While existing studies have already documented confirmation bias with respect to particular issues as to which there is no consensus, what about the possibility of enhancing trust in less controverted and politicized contexts? Trust does not have to be an all-or-nothing matter.
Moreover, since empirical research thus far indicates that distrust in the press has been asymmetrical between Democrats and Republicans, with conservatives having significantly more distrust in the mainstream press,Footnote 73 further granular exploration of the particular barriers to trust on the conservative side could be helpful in increasing the effectiveness of trust-promoting interventions. Additional work on the spread and debunking of conspiracy theories is also called for in the research mix.
Journalists and news organizations themselves are far from free of blame. Self-examination and diagnostic attention to their own practices and methods are necessary.Footnote 74 The press could study and advance effective types of fact-checking. Just as there was value – at least aspirationally – to the demarcation between “hard news” and “opinion” or “op-ed pages” in the traditional newspaper, the failures of Fox News teach us that today’s news purveyors should work to distinguish opinion to the extent possible.Footnote 75 As for partisan complaints of press bias, failure to disclose the reporter’s slant, the nature of the newsgathering and reporting process, and the information on which an article’s conclusions rest could reasonably undermine audience trust and be addressed consistent with professional norms.Footnote 76 Journalists could build reputations vis-à-vis expertise, ideological vantage point, reliability, and type of journalistic focus. In light of the likelihood of increased disinformation via increasingly believable deepfakes, journalists should focus on combatting “manipulation of large-scale public opinion trends” by the spread of false information.Footnote 77
It would also be worthwhile for researchers and journalists to inquire further into what functions today’s various audiences think are properly those of the press. Although this does not mean that the press should simply respond to what audiences assertedly want, or that there is no room today for traditional watchdog journalism, it does suggest the benefits to news professionals of better understanding the range of public expectations. A recent Pew Research Center report indicates that although many Americans rely on social media for news, there has been a material increase in the number of people who are concerned about inaccuracy.Footnote 78 So even if Americans report increased distrust in the press, many also express a desire for accurate news and information – which leaves room to shift at least some assumptions about the reliability of the press.Footnote 79
A well-thought-out and evidence-based approach to media literacy would also be beneficial. This could be particularly constructive when joined by community engagement on the press side when research reveals disconnects between press and public expectations.Footnote 80
Structural and policy changes responsive to shifts in press practices as discussed above could also address public concerns. For example, reports suggest that the crisis of trust in national journalism is not yet accompanied by an equivalent distrust of local news.Footnote 81 Therefore, a focus on increasing the sustainability of local news might also help chip away at the media distrust problem.
Finally, we should not forget that distrust in the press is only one aspect of declining public faith in institutions generally. It is worth exploring whether press reporting on and explaining the work of other contested institutions – such as, for example, the administrative state – could indirectly serve to enhance the perceived legitimacy of both.Footnote 82
7.3 Conclusion
An effective press sector consisting of a variety of actors committed to journalistic values can support democracy. It can know, inform, and educate its many publics. It can discover what the powerful do not want discovered, act as a watchdog, dispel disinformation, and help sustain local and underrepresented communities. Shoring up these functions for the press is a worthwhile enterprise in the public interest. But today’s economic, technological, legal, professional, and consumer contexts are a far cry from those of the press’s golden age. Still, the press and its allies should continue to proselytize the value of journalism’s ideal functions – while acknowledging the instances in which the modern press fails to meet the mark. They should pressure-test reform proposals for viability; develop responsible technology policies; revisit antiquated functions and industry expectations; and use the lessons of interdisciplinary research to explore effective ways to counter public distrust. They should also call for normalizing self-examination across the entire sector to enhance compliance with fundamental journalistic norms. Such targeted steps can help rehabilitate journalism’s public role and allow society to reap the benefits of an independent press. We ought not surrender this promise.
Just a half-century ago, “the news media were one of America’s most trusted institutions.”Footnote 1 Today, however, almost half of Americans say they have little or no trust in newspapers, and more than half say the same about television news.Footnote 2 Although some degree of public distrust of the media is healthy, distrust of this magnitude represents a crisis of legitimacy.
The role of the press in safeguarding democracy is enshrined in the U.S. Constitution. The Constitution protects press freedom not as an end in itself and “not as a favor to a particular industry”Footnote 3 but as a means of making our system of government possible. The framers recognized that the republic’s fate depends on citizens having access to reliable and timely information about their world. Trustworthy news enables us to participate in informed public discussion, forge consensus, and hold democratically elected leaders accountable.Footnote 4 If we lack access to (or cannot agree upon) the most basic facts about global, national, and local events or the myriad issues that affect our lives, it is impossible to understand and respond to the challenges facing us and our country. Without shared facts about the world, the stability of our communal life is in jeopardy.Footnote 5
It may seem quixotic to lament the public’s loss of faith in traditional media actors at a time when we have – on demand – an unprecedented level of access to information.Footnote 6 Social media enables more people than ever before to share content and commentary with mass audiences. Yet this very informational abundance – soon to be magnified by generative artificial intelligence – can make it increasingly difficult to know which information to trust. And even though some types of information are superabundant, other types are becoming scarcer. Case in point: Historically, local newsgatherers played a key, democracy-enhancing role by keeping their communities informed about local events and holding local elected officials to account. Now, however, the market for local news has evaporated, turning more and more cities into “news deserts.” Meanwhile, fewer national legacy news providers can afford to invest in the processes and expertise needed to produce high-quality news about our increasingly complex world.Footnote 7 As such, the true crisis of press legitimacy is the declining cultural investment in the systematic gathering of high-quality news produced by independent, transparent, and trustworthy sources.
What caused the Fourth Estate to crumble? Although scholars usually point to a handful of cultural and economic factors as undermining news quality and press credibility, various critics now identify a more covert culprit: the U.S. Supreme Court. The Court is partly to blame for the press’s declining credibility, these critics claim, because the Court’s First Amendment decisions hinder the ability of state defamation law to hold the press accountable for defamatory falsehoods. The implication is that the press would regain much of its credibility if the Court were to remove these constitutional barriers – especially the requirement that public officials and public figures demonstrate “actual malice” on the part of the press for a defamation claim to prevail. As this chapter explains, the current landscape of high-profile defamation cases, and the public reaction to them, casts doubt on whether restoring public trust in the press could be so easy.
8.1 The Usual Suspects
Scholars and commentators have identified a number of potential contributors to the deterioration of public trust in the press. For example, many observers suggest that the growing distrust in the news media is simply a facet of the public’s declining trust in all types of public and private institutions.Footnote 8 A recent Gallup poll found historically low levels of public trust in the justice system, the medical system, the presidency, public schools, Congress, and many other institutions.Footnote 9 However, even in the context of this overall decline of institutional trust, the growing skepticism toward news media is exceptional: Journalists are less trusted than most other professionals, and only 11 percent of those polled expressed a great deal or quite a lot of confidence in television news; newspapers fared slightly better, but only 16 percent of those polled expressed confidence in them.Footnote 10
A primary contributor to public distrust in traditional news media providers is the collapse of the economic model supporting news production. Over the past quarter of a century, the Internet has gobbled up advertising revenues that were once used to finance news production, while simultaneously subjecting traditional news providers to increased competition from low-quality “cheap news.” The rise of generative artificial intelligence threatens to accelerate these competitive forces,Footnote 11 which fuel public distrust in the press by making fact-based news both less profitable to produce and harder to distinguish from misinformation. These forces also change both the style and substance of news content in ways that can undermine press credibility.
Instead of relying on traditional media to set their news agenda, many Americans now rely on social media connections, algorithms, and influencers to curate their (mostly free) news content.Footnote 12 Although some of this free content is produced by news entities that once would have reaped advertising revenue from providing it, the vast bulk of that revenue is now rechanneled to online classified advertising sitesFootnote 13 or to platforms that offer the kind of micro-targeted advertising precision that even digital news providers simply cannot match.Footnote 14 This flight of advertising revenue has disrupted various legacy news producers,Footnote 15 but newspapers – long the bedrock of news production and resource-intensive investigative journalismFootnote 16 – have experienced the most dramatic impact.Footnote 17
It is not just advertisers who have fled to the tech platforms – so, too, have audiences.Footnote 18 Between roughly 2000 and 2022, daily newspapers lost two-thirds of their readers,Footnote 19 with total revenues falling by over 80 percent.Footnote 20 While The New York Times and The Wall Street Journal have been able to offset lost advertising revenue with subscription dollars,Footnote 21 they are the rare exceptions. Between 2004 and 2020, more than 2,100 papers closed,Footnote 22 and some of the survivors dwindled to become what the NewsGuild has labeled “ghost newspapers” – downsized shells of their former selves.Footnote 23
The declining financial fortunes of newspapers have affected overall news quality across the media landscape. How could they not? The brain drain in journalism over the last two decades has been cataclysmic. Between 2008 and 2020, newspapers cut newsroom employees by 57 percent.Footnote 24 In 2023, newsrooms experienced the “worst job cuts” in years, and 2024 began with reports of storied newspapers – including, for example, the Los Angeles Times and the Washington Post – delivering more bad news about newsroom staffing.Footnote 25 However, it is not only the evisceration of expertise that hurts news quality. It is also that resources have been disproportionately withdrawn from the production of local news and investigative journalism; these are the very kinds of journalism that help citizens participate meaningfully in shaping their communities and holding officials to account. Without journalistic watchdogs, corruption flourishes and communities suffer.
In the meantime, the need to compete for attention in a crowded marketplace has shaped news content in ways that magnify public distrust. To survive, legacy media have been forced to compete to break news faster than their online competitors, to hijack readers’ attention with sensational content, and, in many cases, to cultivate niche audiences by appealing to partisan loyalties.Footnote 26 This competition forces the legacy press to try to give audiences what they want, which paradoxically causes those same audiences to disrespect the press for pandering.
Of course, it does not help that the term “news” is frequently applied not only to fact-based reporting on newsworthy events but also to commentary, infotainment, and clickbait. Nor does it help that the purveyors of all of these forms of content often adopt the label of “journalists.” Even legacy media themselves have contributed to blurring the lines between these categories, making it unsurprising that the public mistrusts their motives. They have also contributed to the problem by, at times, constructing their own “filter bubbles,” hobbling their ability to connect with those they cover. In the meantime, demagogues stoke the public’s disdain for the press for their own political gain, portraying the press as biased and untrustworthy and encouraging partisans to brand any news with which they disagree as “fake.”Footnote 27
8.2 Is Libel Law to Blame?
These factors have contributed to media distrust, but certain prominent voices point to an unexpected contributor to the eroding public trust in US media: American libel law exceptionalism.
8.2.1 Does US Libel Law Incentivize Press Irresponsibility?
Libel law in the United States provides broader protections for media errors than its common law counterparts. This is by design. Until 1964, in both the United States and the United Kingdom, a plaintiff could succeed in a libel action by proving the publication of a defamatory communication concerning the plaintiff. Fault was presumed, falsity was presumed, and damages were presumed, though defendants could escape liability by proving privilege or truth.
US law began to diverge markedly from UK law starting with the U.S. Supreme Court’s 1964 decision in New York Times Co. v. Sullivan.Footnote 28 In Sullivan, the Court, for the first time, held that the First Amendment imposes limits on the common law of defamation.Footnote 29 Most famously, the Court held that states could not allow public officials to recover compensation for defamation unless they proved actual malice using clear and convincing evidence.Footnote 30 In other words, defendants would face liability for defamatory statements about public officials only if they knew the statements to be false or recklessly disregarded the truth or falsity.Footnote 31 A defendant’s negligence in ascertaining truth was insufficient. The Court reasoned that negligent errors are “inevitable” in public debateFootnote 32 and thus held that imposing liability for them would dampen the vigor of the press in its coverage of public officials.Footnote 33
Sullivan was only the beginning. The Court soon extended the actual-malice rules to criminal defamation cases and to cases brought by “public figures” – people we might today call influencers. Lower courts embraced a broad view of this category, burdening a wide swath of plaintiffs with proving that media defamation defendants “in fact entertained serious doubts as to the truth”Footnote 34 of what they published about them before they could recover compensation for damage to their reputations. The Court subsequently established a different set of rules for private figures involved in newsworthy events or “matters of public concern.” These plaintiffs cannot recover compensation without proving falsity and some degree of fault: If they choose to prove negligence, they must also prove actual injury; if they choose to prove actual malice, presumed damages are available.Footnote 35 In addition, all categories of plaintiffs described above can only sue for defamation based on assertions of objective fact.Footnote 36 This last move rendered the Supreme Court’s First Amendment overhaul of the common law almost total, with practically no element left untouched. However, probably the most consequential change was overturning the common law’s presumptions of fault and falsity and imposing an actual-malice requirement in the vast bulk of cases involving the media.
Together, these changes meant that US plaintiffs – especially public officials and public figures – face a higher barrier to holding the media accountable for defamatory falsehoods than plaintiffs in other common law countries do. Unlike the United States, these countries do not require proof of actual malice. Under UK law, for instance, courts will presume fault if plaintiffs can demonstrate “serious harm.” Falsity is also presumed, although UK law continues to make truth a defense.Footnote 37 Defendants may also avoid liability if they can show that they acted reasonably in publishing a matter in the public interest.Footnote 38 This defense is the codified version of what was once called a privilege for “responsible journalism.”Footnote 39 When invoked, it has the effect of applying a fault requirement to the media defendant that is akin to a negligence standard. Australia, Canada, and South Africa follow similar approaches.
8.2.2 Defamation Law and Public Trust in the Press
So how might American libel law exceptionalism affect public trust? According to critics, libel laws can incentivize the press to get things right by holding them responsible for getting things wrong. By absolving the press of responsibility for getting things wrong about public officials or public figures unless they “in fact entertained serious doubts”Footnote 40 as to the information’s truth or falsity, the United States’ actual-malice rule has removed this incentive for accuracy. For these observers, the extent to which ordinary people in the United States understand how difficult it is for those in the public eye to hold the press (or any other speaker) responsible for falsehoods about public matters is inversely related to the likelihood of those ordinary people believing what they read or hear and trusting those who write or speak.
Defamation scholar David Anderson made essentially this argument thirty years ago,Footnote 41 although in a more extended and sophisticated form. Anderson argued that the actual-malice rule degrades news quality: “[B]y eliminating most of the risks associated with the journalism of scandal, at least when it is directed at public officials or public figures,”Footnote 42 the actual-malice rule makes it easier for the press to give in to the ever-present “market pressures to serve the public appetite for scandal.”Footnote 43 Roughly contemporaneously, Anderson’s argument was echoed by then-scholar (now-Supreme Court Justice) Elena Kagan, who asked, “Is it possible that Sullivan bears some responsibility for a change in the way the press views itself and its conduct – a change that the general public might describe as increased press arrogance?”Footnote 44 Like Anderson, Kagan decried the actual-malice rule’s contribution to “the ‘tabloidization’ of the mainstream press”Footnote 45 and questioned whether a different standard might, “in the long term[,] benefit journalism” and improve the quality of public discourse.Footnote 46
The social media revolution has lent these arguments renewed resonance. Supreme Court Justices Clarence Thomas and Neil Gorsuch have criticized Sullivan’s legacy in nonprecedential opinions dissenting from the Court’s denial of certiorari. For Thomas, beyond being the product of “policy-driven decision masquerading as constitutional law,” constitutionalizing libel law was bad policy. According to his account, the actual-malice rule enables “media organizations and interest groups ‘to cast false aspersion on public figures with near impunity.’” Gorsuch amplified the “bad policy” aspect of Thomas’s position by focusing on how the actual-malice rule, together with changes in the communications environment since 1964, undermines high-quality, fact-based, democracy-enhancing journalism.Footnote 47
In his dissent in Berisha v. Lawson, Gorsuch postulated that the framers understood the importance of press freedom for the healthy functioning of democracy.Footnote 48 However, he also suggested that press freedom comes with a duty “to try to get the facts right,” implying that the press no longer make this effort, even if they once did.Footnote 49
Gorsuch lays a portion of the blame on the social media revolution, acknowledging that economic and technological changes have not been kind to “our [n]ation’s media.”Footnote 50 Citing scholars David Logan and Richard Epstein, Gorsuch first explains how changes to the economic model supporting traditional media undermined their incentives and ability to invest in the reporters, editors, and fact-checkers necessary to get the facts right.Footnote 51 Before the social media revolution, “many major media outlets” invested the time and resources necessary “to report true stories” because they could reap the economic benefits of the public’s “confidence that what they read [wa]s true.”Footnote 52 However, in this “new media environment,” false information “costs almost nothing to generate,” spreads more effectively than real news, and is more lucrative to generate than real news.Footnote 53
Despite acknowledging these contributors to declining press credibility, Gorsuch also blames the Supreme Court’s interpretation of the First Amendment for undermining journalistic incentives for accuracy. He specifically targets the actual-malice rule and its expansion beyond public officials to the growing category of those in the public eye.Footnote 54 For Gorsuch, even if the actual-malice rule might have made sense in an environment in which media actors had professional and economic incentives not to publish “defamatory falsehoods and misinformation,” the rule’s rationale has evaporated along with those “other safeguards”Footnote 55 for accuracy. Today, he claims, the combination of the actual-malice rule “with the business incentives fostered by our new media world” works “against those with traditional (and expensive) journalistic standards – and in favor of those who can disseminate the most sensational information as efficiently as possible without any particular concern for truth.”Footnote 56 Gorsuch even argues that the actual-malice rule incentivizes the media to publish reputation-damaging falsehoods “without investigation, fact-checking, or editing.” This argument ignores the mechanics of the actual-malice rule: Defendants’ efforts to confirm the truth tend to negate the fact that they entertained serious doubts as to falsity and to absolve them of liability.Footnote 57 Regardless, the argument that the actual-malice rule acts as “an ironclad subsidy for the publication of falsehoods by means and on a scale previously unimaginable”Footnote 58 rather pointedly raises the question of whether reforming that rule might produce more of the kinds of news that democracy can use.
It is intuitively persuasive that replacing the actual-malice rule with a negligence standard might enhance news quality. But Gorsuch’s argument contains many assumptions that do not hold up under scrutiny, particularly considering the spate of recent defamation victories that plaintiffs have won against the press and other high-profile defendants – with no noticeable improvement to our information ecosystem.
Gorsuch’s argument ignores the fact that the scope of defamation law is limited and contributors to misinformation are many. Defamation law exists to protect reputations by vindicating victims of reputational injury and compensating them for dignitary, relational, and economic harms. While defamation law plays a role in setting the boundaries of civilized discourse – and thus, indirectly anchoring that discourse in truth – it can only do so in cases involving an individual plaintiff whose reputation has been harmed. However, most falsehoods that pollute public discourse are not aimed at individuals but instead involve complex public policy issues. Many of these falsehoods emanate not from legacy media but from sources unlikely to be deterred by defamation lawsuits, such as state actors, politicians peddling lies for political ends, delusional conspiracy theorists, and fervent partisans who believe what they want to believe. Journalists who fail to investigate, edit, or verify the information they publish – sometimes because of bias – undoubtedly contribute to the problem, but the only cases that defamation law can address are those involving reputational harm.
Gorsuch also overstates the difficulties plaintiffs face in proving actual malice. Actual malice is difficult to prove, but it is not “effective immunity from liability,”Footnote 59 as evidenced by the success of plaintiffs in achieving large jury verdicts in recent cases involving proof of actual malice.Footnote 60 In the two defamation cases brought by writer E. Jean Carroll against President Donald Trump,Footnote 61 one jury awarded Carroll $10 million, and another jury awarded her $83.3 million. Elsewhere, an appeals court affirmed an award of over $10 million to actor Johnny Depp in a case against his ex-wife, Amber Heard,Footnote 62 and a jury awarded a climate scientist, Michael Mann, over $1 million in damages.Footnote 63
Aside from jury verdicts demonstrating that actual malice is not an insurmountable barrier to plaintiff recovery, Gorsuch ignored that many defamation cases – including those involving media misconduct – lead to settlements. A case in point is the jaw-dropping $787.5 million settlement in Dominion Voting Systems v. Fox News.Footnote 64 While many lessons can be drawn from the case – as discussed below – the size of the settlement surely indicates that Fox did not believe that the actual-malice rule provided “effective immunity”Footnote 65 from defamation liability.
Another flaw in this argument is that it focuses solely on the actual-malice rule in isolation, overlooking the incentive structure of US defamation law as a whole. Under current defamation law, media organizations face the ever-present threats of enormous litigation costs and stratospherically large damages awards, which surely affect their incentives at least as much as the actual-malice rule. For smaller news organizations, the cost of defending a defamation action can be ruinous, even if the organization is likely to win. Furthermore, even a small prospect of being held liable for enormous damages is an incentive to get the facts right – at least for most rational actors with something to lose. Defamation law might not offer the solution to improving news quality if these incentives are failing, as they appear to be.
Moreover, a set of recent high-profile defamation cases indicate that some defendants are almost impervious to the supposed accountability incentives of defamation law. These cases suggest that if defamation law should re-anchor public discourse in truth, it simply is not happening. One such case involves the legacy media defendant Fox News. In 2021, Dominion Voting Systems sued Fox News for defamation in the course of the network’s coverage of the 2020 election.Footnote 66 In the wake of the election, then-President Trump and some of his partisans began to insist that election fraud deprived Trump of victory.Footnote 67 Among those they blamed for fraud was Dominion Voting Systems, the producer of the electronic voting machines used in some states.Footnote 68 Although Fox News had initially declared that former Vice President Joe Biden won the election, it hosted and sometimes seemed to endorse various Trump partisans presenting spurious “evidence” that Dominion rigged its voting machines to deliver the election to Biden.Footnote 69 Dominion sued Fox for $1.6 billion.Footnote 70
Discovery in the case unveiled considerable evidence that many of Fox’s executives and hosts doubted the veracity of the “evidence” against Dominion. Emails and texts between them suggested that they knew the falsehoods about Dominion were untrue, with some even referring to the allegations and those peddling them as “nuts” and “crazy.”Footnote 71 Nonetheless, Fox continued to air lies about Dominion, making the calculated gamble that its audience would desert it if it stopped publicizing “the Big Lie,” a gamble that appeared to pay off.Footnote 72 Despite entering into the largest libel settlement in history, Fox News overcame what should have been a serious reputational setback for a news purveyor to remain the most-watched cable news network in the United States.Footnote 73 In fact, a year on from the settlement, it attracts more viewers to its prime-time news than its two top cable competitors combined.Footnote 74 Although it is impossible to know whether the settlement has increased Fox’s commitment to providing its viewers with fact-based news, one observer noted that they “don’t see any reason why the lawsuit changes the way that Fox does business because the way it does business makes it money.”Footnote 75
Scholar RonNell Andersen Jones made this point in an opinion piece in The New York Times, and she has documented further failures of libel law to produce accountability.Footnote 76 President Trump has promised to continue to repeat his defamatory accusations about Carroll “a thousand times,” even after juries found him liable for almost $90 million for accusing her of lying about him sexually assaulting her.Footnote 77 Likewise, Trump’s former attorney, Rudy Giuliani, has continued to accuse two Georgia poll workers of election fraud despite a jury’s deliberation leading to their being awarded $148 million.Footnote 78 Elsewhere, internet radio personality Alex Jones has continued to tell lies about the families of children killed at Sandy Hook despite a jury verdict of almost $1 billion against him. In these cases, court judgments ostensibly provided the plaintiffs with authoritative declarations of truth, and yet large segments of the court of public opinion remained unconvinced. Consider, for example, that mere months after Carroll won her second verdict,Footnote 79 Trump secured the Republican nomination for president.Footnote 80 Carroll’s defamation victory provided only partial vindication and no deterrence, for reasons having nothing to do with defamation law exceptionalism and everything to do with political polarization and demagogic populism.
Although defendants like Trump, Jones, and Giuliani seem undaunted by enormous libel verdicts, libel lawsuits continue to force other defendants to err substantially on the side of caution. Only the largest, most well-resourced members of the legacy media can easily combat even a meritless libel action, and the rich and powerful can inflict significant penalties on their critics just by suing them.Footnote 81 High litigation costs and the inability to predict whether an action will result in a multimillion-dollar verdict also mean that few media defendants can afford to blithely publish falsehoods about individuals on the assumption that the actual-malice rule will protect them.
If one needed confirmation of this thesis, the evidence from the UK is instructive. Despite its more reputation-protective and press-punishing defamation laws, the British public does not appear to trust the British press significantly more than the American public trusts the American press.Footnote 82 Moreover, distrust in institutions, including the press, is a worldwide phenomenon. Distrust in the press is merely a symptom of what United Nations Secretary-General António Guterres has called a worldwide “Trust Deficit Disorder.”Footnote 83 This disorder is fueled by a complex set of factors, including “inequality … undermining faith in the social contract,”Footnote 84 which do not lend themselves to simple solutions. The depressing upshot of this analysis seems to be that defamation law is too small a piece of the distrust puzzle to make defamation reform the answer.
However, even if defamation reform is not the answer, defamation does need reform. As I have written elsewhere, defamation must introduce remedies that vindicate individual reputations and surface the truth more readily. Lower courts have already expanded the use of injunctions in libel cases, and further broadening the repertoire of remedies to include declaratory judgments might re-anchor the law’s role in vindicating plaintiffs’ truths. But such reforms should not be conducted in isolation. While expanding plaintiffs’ opportunities for vindication, defamation law reforms should also consider restricting remedies (such as presumed and punitive damages) that allow the rich and powerful to sue their critics into silence. Procedural mechanisms designed to reduce the cost of litigation should also be at the forefront of reform efforts. In one sense, Gorsuch and other critics of Sullivan’s regime are right: Defamation should be recalibrated to reward journalists who adhere to professionally developed standards for getting the facts right. But eliminating actual malice? If only it were that simple.
In an era when the press faces unprecedented challenges, from financial instability to declining public trust, those who believe in the importance of a free press find themselves playing defense. Press advocates have been forced to articulate, with renewed clarity and urgency, why the press is not merely important but vital to an effective democracy and why it needs to be saved from what has been described as a “death spiral”Footnote 1 and an “extinction-level event.”Footnote 2 These arguments often focus on the crucial role the press plays – the “press function,” as lawyers call it – in informing the public, holding power to account, and facilitating democratic discourse. Advocating for the press’s value has become an essential task because the survival of this indispensable institution depends on the public understanding and appreciating its necessity.
Scholars and commentators generally discuss the press function through one of two lenses. Legal scholars tend to describe the press function through existing Supreme Court doctrine in which the Court has told us that the press serves as a watchdog, an educator, and a proxy for the public. Political theorists, meanwhile, will situate the press within our overall democratic structure, explaining that a free press is integral to democracy because it maintains the public sphere and facilitates discourse.
These explanations are fundamental. But they are also insufficient, especially in an age when delegitimizing the press is a political tactic. To deliver the press from extinction, the public needs not only to know what the press does, it needs to care.
This means that beyond conceptualizing the press function as a matter of doctrine and theory, press advocates must conceptualize it as a matter of rhetoric. Advocates should be rethinking how to describe what the press does when they are speaking to judges, legislators, and other citizens. These audiences can ensure – through enhanced First Amendment rights, public subsidies, public-media models, statutory protections, or subscription dollars – that the free press survives and flourishes instead of succumbs.
The act of naming is not a small thing. New language can persuade and motivate. Rethinking how we talk about the press – and press functions, in particular – could prompt Americans to care about the press and to find common ground regarding the reasons for this caring. Talking about the press in newly positive ways is also how the public might begin to envision a reinvigorated and dynamic institution. As communication scholar Mike Ananny writes, “[P]ress freedom is a normative and institutional product of any given era: it is what people think press freedom should mean and how people have arranged people and power to achieve that vision.”Footnote 3 What the “people think press freedom should mean” is shaped by the language they use. As of now, that language often does not account for the true value of the press’s work. This needs to change.
This chapter outlines how press advocates can think rhetorically about press functions in the service of a reinvigorated press and democracy. First, it proposes a shift in terminology from the dry “press function” to a descriptor that is not just more inspirational but more apt: “press benefits.” Second, it goes a level deeper and examines two time-honored press benefits – the watchdog and proxy roles – and suggests how these benefits might be renamed and reconceptualized. Third, it describes how we might use rhetoric as a framework for naming other press functions, even aspirational ones, that the courts have not previously recognized. This framework can be a means of both supporting the existing press and transforming it into one that is ever closer to best supporting the collective flourishing of citizens. Finally, the chapter ends by sketching out methods for both dispersing updated press-benefits rhetoric around the world and continuing to generate that rhetoric.
9.1 From Press Functions to Press Benefits
In naming what the press does, the Supreme Court has settled on the word “function.”Footnote 4 Sometimes the justices have made the reference a bit more grandiose by rendering it plural: “functions.”Footnote 5 Academics (including me) have followed suit and adopted the term.Footnote 6 The noun is accurate but uninspired. “Functions” are roles or purposes.Footnote 7 They are not inherently good or bad. They have no moral valence. Functions are anodyne, workmanlike, serviceable.
The press requires better. The work of the American press is not a mere collection of humdrum or trivial tasks. The press provides us with feats, public goods, and achievements, like documenting catastrophic flooding, revealing the scope of migrant child labor, explaining how dementia progresses and impacts families, and humanizing prisoners.Footnote 8
In doing this work, the press performs more than a function. It provides a benefit. A benefit is an “advantage, profit, good,” which, in the case of the press, redounds widely.Footnote 9 “Benefit” seems an especially fitting word given that journalism’s calling is to assist with the perpetuation of democracy. As Bill Kovach and Tom Rosenstiel write in The Elements of Journalism, “The primary purpose of journalism is to provide citizens with the information they need to be free and self-governing.”Footnote 10
This is not institutional self-aggrandizement. Countless political scientists, philosophers, and judges have described the tight tie between the press and government.Footnote 11 The Supreme Court, in bygone eras, understood this link and the press’s vital role in sustaining democracy well. Take Justice Felix Frankfurter, who wrote: “Without a free press there can be no free society.”Footnote 12 Or Justice Hugo Black’s Pentagon Papers concurrence that stated: “In the First Amendment, the Founding Fathers gave the free press the protection it must have to fulfill its essential role in our democracy.”Footnote 13 Given this acknowledged importance of the press to democracy, it seems right to refer to its role as a benefit.Footnote 14
By embracing the term “benefit,” press advocates would be using rhetoric in all three of the forms that law and literature scholar James Boyd White described as comprising “constitutive rhetoric.”Footnote 15 These include speaking the language of the audience, modifying and rearranging the language of the law, and creating a community around legal language.Footnote 16 In using rhetoric in all of these forms, advocates can spark doctrinal and cultural change.
With respect to speaking the language of the audience and rearranging the language of the law, “benefit” has an emotional appeal that “function” lacks. This emotional resonance is fundamental to convincing Americans to care. Though lawyers often resist acknowledging the salience of emotion in advocacy, it is the appeal to pathos that rhetoricians from Aristotle forward have recognized as a key to persuasion.Footnote 17 As one former New York Times op-ed page editor put it: When it comes to persuasion, “[f]eelings are crucial, much more important than facts.”Footnote 18 “Benefit” appeals to humans’ deep-seated desire for that which is good. Making this change is a way of appealing to the language of the audience.
Using “benefit” is also an example of constitutive rhetoric’s creation of community. The idea that the press provides benefits in service of democracy could help establish common ground among Americans who might otherwise remain polarized.Footnote 19 It is what legal scholar Joseph W. Singer calls a “public reason.”Footnote 20 In the context of persuasion, public reasons are those ideas “that could or should be accepted by people with differing perspectives, religious traditions, moral frameworks, and experiences.”Footnote 21 If Americans can agree that the press is an engine of democracy, there is a basis for the “shared factual assumptions” and “shared values” that White describes as drivers of a rhetorical community.Footnote 22 If we can assemble this community, we have exponentially improved the chances of protecting and promoting the press.
It is this degree of sentiment and synergy that could help push through the inertia surrounding legislative efforts and legal strategies to protect the press. In Congress, press advocates have repeatedly fallen short of passing press-protective legislation.Footnote 23 Meanwhile, in the Supreme Court, this inertia is manifest in a sort of Press Clause paralysis – a refusal by the Court to read any meaning into the First Amendment’s explicit reference to the press – and a more recent failure by the justices to speak positively about the press at all.Footnote 24
At its root, the idea is that language evokes caring – a creation and realization of shared ground and community and ultimately an action in service of the thing (here, the press) about which the community cares. This action should plow back into improving the press, making it that much easier to care about. A shift in language can jumpstart this cycle and then fuel it.
9.2 Renaming and Rethinking the Watchdog and Proxy Benefits
Beyond the adoption of “benefits,” a relabeling and rethinking of some of those benefits themselves is in order. This effort is vital not simply so that we can describe the press more inspirationally but because it is long overdue. The Supreme Court opinions that set out the key press benefits are now about a half-century old – penned at a time when newsmen pounded out stories on typewriters in newsrooms ripe with the smell of stale cigarette smoke.
We can start with the watchdog. If there is a press function that has been most lauded by the Court and journalists themselves, it is the watchdog.Footnote 25 It is the concept that the press’s primary purpose is a structural one – it exists as a check on the other three branches of governmentFootnote 26 as well as a check on private power.Footnote 27 Its primary role is to expose and attack government actors for bad behavior.Footnote 28
This structural role is important, even necessary. But the watchdog label is flawed, and the prevalent belief that to be a watchdog is the press’s raison d’être is also problematic. The watchdog metaphor is an unnecessarily violent one, especially for an entity providing a public good and service.Footnote 29 Watchdogs exist to sniff out wrongdoing and to pounce.Footnote 30
The violent overtones of the metaphor are also evident in the way journalists routinely describe their role as hard-hitting and aggressive.Footnote 31 Watchdog reporting has been dubbed by some scholars as the “journalism of outrage” – designed to “prick[]” and “provoke.”Footnote 32 Without it, these scholars argue, journalism would be “sterile” and “bloodless.”Footnote 33 Given the way that metaphor functions, there is a chance that clinging to this violent metaphor is actually preventing journalists and citizens from conceiving of the press in ways that are not so pugilistic.
Instead of describing the benefit that the press provides when it checks government wrongdoing as “watchdogging,” an alternative is to describe it as “independence.” This word eliminates the violent overtones of the watchdog yet preserves the idea that the press is acting, as New York Times publisher Adolph S. Ochs wrote in 1896, “without fear or favor.”Footnote 34 An independent press can be both a monitor and a collaborator as situations demand. With its patriotic overtones, “independence” also aligns well with a reconceptualizing of press functions as benefits in service of democracy.
A relabeling of the watchdog function might also help lead to deeper, and overdue, thinking about the parameters of this particular press benefit. For example, as it stands, journalists conceive of the watchdog role in much the same way that First Amendment theory has traditionally thought about free speech – that more is better and that its virtues are almost without bounds. But just as recent changes in our political and speech environments have demonstrated that sometimes too much speech may have costs (see, for example, the damage done by “troll armies,” “‘flooding’ tactics that distort or drown out other speech,” or the “deployment of propaganda robots”),Footnote 35 it is also worth examining whether there should be limits on the press’s watchdog role. For example, one recent study conducted by researchers from the American Press Institute and the University of Chicago found that conservatives may be less likely to embrace the press’s watchdog role.Footnote 36 If this is right, the press’s emphasis on it may contribute to the public feeling alienated by the press and, as a result, failing to support it.Footnote 37
Framing this inquiry in terms of “independence” suggests that there may be times and ways in which press independence may need to vary depending on the circumstances.Footnote 38 For example, historically, journalists have staunchly opposed any sort of public funding precisely because of its potential to erode the press’s independence. Yet, at a moment like the present, when the press’s very existence might depend on public funding, press advocates are examining ways to publicly fund the press while ensuring that journalists retain editorial independence. In other words, “independence” can be nuanced. It is not all or nothing.
In addition to the watchdog role, another press benefit that could be relabeled and, in the process, rethought is the role of the press as a proxy. The term “proxy” has been used to refer to the press’s role as a literal stand-in for the public, for example, when journalists witness newsworthy events and then report on them.Footnote 39 As the Supreme Court has written, “[I]n a society in which each individual has but limited time and resources with which to observe at first hand the operations of his government, he relies necessarily upon the press to bring to him in convenient form the facts of those operations.”Footnote 40 Journalists have also long indicated that their proxy role involves gathering information from far-flung locales and bringing it to the public’s doorstep. As journalist Walter Lippmann wrote in 1922, “[T]he real environment is altogether too big, too complex, and too fleeting for direct acquaintance.”Footnote 41 Instead, he wrote, we “must have maps.”Footnote 42 The press, in its proxy role, creates those maps.
But, like “function,” the “proxy” label is uninspiring. Plus, it is perhaps not as accurate as it once was. Although there are still situations in which physical access to spaces is limited, the public now often has virtual access to newsworthy events. Meanwhile, today, serving as a proxy for the public on the world stage is an increasingly impossible feat given the rate of global information generation and sharing. Thus, what the public needs from today’s press is to act not so much as a proxy than as a “curator.”
By being a curator, the press surveys, selects, distills, prioritizes, and contextualizes.Footnote 43 It does this work by adhering to the evolving tenets of journalism. This process stands in stark contrast – and its value becomes especially clear – when compared to the most dominant method by which the information that so many of us ingest today is sifted and presented: content moderation by social media platform algorithms.
To be clear, I am not suggesting that the watchdog or proxy roles are unimportant. But when we rely on these metaphors to describe the press’s work, we limit the public’s conception of that work, at times in unproductive ways.Footnote 44 Using new language to describe the press’s benefits could broaden our understanding of the press’s potential and, in time, even transform the institution to fulfill that potential.
9.3 Press Rhetoric and the Public Imagination
So far, this chapter has discussed renaming press functions – that is, finding new ways to label press functions that the law has already recognized with different descriptors. But there may be additional, and even more powerful, ways to use rhetoric to bolster the press. We could employ rhetoric as a framework for generating language to describe press benefits that the law has failed to recognize or has not yet even imagined. In fact, this type of communal envisioning may be the very essence of conceptualizing law as a branch of rhetoric.Footnote 45 As James Boyd White wrote, “It is the true nature of law to constitute a ‘we’ and to establish a conversation by which that ‘we’ can determine what our ‘wants’ are and should be.”Footnote 46
Now is the right moment to be engaged in this process. Along with institutions generally, the press is neck-deep in crisis. It lacks the public’s trust and support.Footnote 47 This may be for good reason. Communication scholars Barbie Zelizer, Pablo Boczkowski, and C. W. Anderson have critiqued today’s press as elitist, entrenched, and self-congratulatory.Footnote 48 They write, “Journalism finds itself less socially, politically and culturally relevant than it ought to be, and certainly less relevant than it thinks it is.”Footnote 49
But this crisis could be reframed as an opportunity for reimagining the press, starting with press benefits. Yes, as discussed, the press is a bulwark of democracy, but in what ways? How does the press inform, create communities, and empower? To borrow Mike Ananny’s wording, are the press’s “institutional arrangements” such that they will “produce expansive, dynamic, diverse publics”?Footnote 50 If not, how might we change them? What publics do we want, and how do they differ from what we have? How might the press better help with solving collective problems? How might the press better connect with and serve various communities? Is the press promoting communal flourishing? What type of democracy is our press a bulwark for? Is this the type of democracy we want and need?
In trying to answer these questions, we might both discover and imagine all sorts of ways that the press is benefiting citizens or, conversely, is not benefiting them and needs to be. For example, we could focus on the role of the press as a facilitator and convener of the public square. In this role, the press creates the shared epistemic foundations that are necessary for democracy.Footnote 51 We might also recognize the press’s role as a historian, creating vital records through which future generations will be able to study and build upon our generation’s thoughts, advances, and missteps. We could imagine the press as a community storyteller, a preserver of traditions. We could envision the press as a sentinel and observer whose very presence improves outcomes. Perhaps we see the press as creating a kind of poetry – language grounded in fact but allowing us to see possibility.Footnote 52 We might aspire to a press that tends to communities through care-based practices.Footnote 53 Or we might decide these roles are too big or too many for the press, and we might think about how to distribute them or what other institutions or organizations or arrangements might fulfill them.
Even in the short term, this use of rhetoric and these conversations could help to create the kind of dynamic institution that some press thinkers argue is a productive path forward. Harnessing the public imagination is key. According to communication scholar Stephen D. Reese, “institutions are worth defending to the extent they contribute to a moral purpose and bind together historically the aspirational values they embody, connecting members to their society – past, present, and future.”Footnote 54 As part of creating that worthy entity, Reese argues that we should think about the press as a “hybrid institution” – an entity that blends old and new and is constantly engaging, evolving, and emerging.Footnote 55
The key to Reese’s hybrid institution and to employing rhetoric more generally is not doing so with the goal of arriving at definitive answers to the questions posed. More important is the dialogue – the community it creates and the changing institution that the community can sustain. This is, at its core, the messy work of democracy. As philosopher Jason Stanley writes, democratic citizenship “demands a great deal of all of us. There are easier ways to live.”Footnote 56 It may be that these conversations about the press prompt citizens to think about democracy in new ways. Our current press is a product of our particular American brand of liberal democracy, but different types of democratic government might demand other press benefits, roles, and forms.Footnote 57 And regardless of what shape our future democracy takes and what the needs of that democracy might be, building rhetorical frameworks to support the press both normatively and practically is a crucial task.
9.4 Where to Use Pro-Press Rhetoric
As a new language around press functions is generated, the beauty of this rhetoric is that it can be deployed without cost and in abundance. It can take numerous forms and be directed at a variety of audiences.
Let’s start with the judiciary. Given the judiciary’s ability to shape the parameters of the press and invest it with power, it is critical that judges understand the value of the press’s work. One direct way to demonstrate this value is through briefing. Press advocates can advance their cause by adopting updated language about the press in their merits briefs and in the numerous amicus briefs they file. As constitutional law scholars Eric Ruben and Joseph Blocher write, rhetoric is at the heart of legally instigated change: “Constitutional doctrine is shaped by the rhetorical moves that litigants, commentators, scholars, and judges make. Such rhetoric can become embedded in popular and legal understandings of constitutional rights.”Footnote 58
Advocates might also speak this language to legislators. Both at the federal and state levels, legislators convene hearings on the state of the press as well as draft and debate press-related legislation. Pro-press rhetoric in testimony and advocacy can find its way into law and policy.
Journalists, as public figures, must also become more accustomed to using their megaphones to bring attention to press benefits. Institutionally, the press has a bias against itself being at the center of the news.Footnote 59 Other than having a byline, some journalists want to disappear behind their stories. Traditionally, this is part of the feint of “objectivity” – or the so-called “view from nowhere.”Footnote 60 But as the premise of objectivity has come under fire, perhaps, too, should the norm among journalists to keep relatively mum about the fate of their profession. As one journalism professor recently wrote in the Columbia Journalism Review about convincing conservative audiences of the press’s value, “If local journalism is really to be revived, those who hope to revive it will need to try something more ambitious: they’ll need to interject in the conversations about journalism within conservative networks, and offer a compelling new explanation of who local journalists are and why conservatives might want to listen to them.”Footnote 61
Employing pro-press rhetoric in these public ways and spaces is crucial both as a means of dispersing it and of continuing to germinate conversation about the press. In addition, it can perhaps blunt the effects of the rabidly anti-press rhetoric that has become a hallmark of numerous conservative politicians. To date, no one has effectively countered the populist rhetorical tirade against the press. To do so, we need both a reinvigorated language around the press and people willing to speak it.
9.5 Conclusion
In many ways, the American public has forsaken the press. This is obvious from vitriol – like the January 6 rioter who wrote “MURDER THE MEDIA” on a door of the U.S. Capitol.Footnote 62 But the more pernicious acts have been banal acts of omission, such as failing to provide financial support to the thousands of local news outlets that have gone dark in the past two decades.Footnote 63
This unintentional forsaking is perhaps understandable. The press survived, and profited, for most of America’s history without significant public intervention. It amassed power through the wealth it reaped from advertising. For the most part, it has not demanded much of citizens. But that heyday has passed. If Americans want a functioning press (which is to say, if Americans want a functioning democracy), we have to learn to do the work of supporting it.
One way we can all contribute is with rhetoric. As philosopher and novelist Iris Murdoch wrote, “[L]anguage itself is a moral medium, almost all uses of language convey value.”Footnote 64 Ensuring we have a free press has significant moral stakes; how we talk about the press needs to convey its value. If we can conjure the language that describes the press we need and want, we come closer to bringing that press into being.
When you invent the ship, you also invent the shipwreck; when you invent the plane, you also invent the plane crash; and when you invent electricity, you invent electrocution … Every technology carries its own negativity, which is invented at the same time as technical progress.
As I write this in May 2024, there is, yet again, anxiety about the power that an emerging technology, namely generative artificial intelligence (or GenAI), has to shape journalism, news, and the viability of a robust, economically healthy, and free press. While earlier panics focused on the influence of the internet and digital data on journalistic practice,Footnote 1 social media’s control of attention and advertising,Footnote 2 and the power of complex and proprietary algorithms to create “echo chambers” and “filter bubbles”Footnote 3 that undermine journalism’s role in democracy, the contemporary moment features a potentially more existentially destabilizing force.
Depending on which technologist, activist, scholar, or pundit you read,Footnote 4 the prediction of how GenAI is likely to influence journalism varies. It may free journalists from mundane tasks and empower them to pursue more complex reporting, or it may further shrink an already atrophying labor force struggling for stable work. It may infuse internet search results with high-quality news that has previously been scraped or licensed from publishers, or it may sequester news into opaque datasets and probabilistic language models that deliver neither reliably true results nor traffic to news advertisers. GenAI’s propensity to haphazardly extract, combine, and hallucinate data may even further erode online public spheres, or it may privilege publishers as producers of high-quality news created in the public interest over the generic “big data” that technology companies greedily need for general computational models and advertising markets.
In many ways, GenAI is not a new threat to skilled workers like journalists. In his 1978 study of how workers responded to automatically controlled machine tools, David Noble identified three ways that technological innovations challenge workforces,Footnote 5 all of which apply to journalists in this moment of GenAI. First, workforces must “transcend the ideology of technological determinism by demystifying the technology itself.”Footnote 6 Journalists often critique and attempt to undercut the fantastical claims that some technologists – and some fellow journalists – make about GenAI’s power to produce believable, useful, and democratically forceful language.Footnote 7 Second, the workforce must “regain its confidence by preparing itself” and articulating “its own choices in its own … interest.”Footnote 8 Journalists might differentiate what they do – reporting, writing, and editing with sophistication and in the public interest – from what GenAI, which is inscrutable and incapable of sentience, professionalism, or reflection, does, namely mimicking the statistical patterns of datasets and models that produce media. Finally, workers must “struggle, on the shop floor and politically, to get into the position to make these choices and thereby steer the course of ‘progress.’”Footnote 9 That is, journalists must not only debunk the fantastical claims of GenAI proponents and differentiate their work from GenAI’s outputs but must also be able to act in their own interests and know what those interests mean in different technological contexts. They must be able to practice their craft in ways that reflect what they think their profession and public obligations demand. This capacity to act with knowledge and intent requires, as a preliminary condition, knowing well enough how a technology works to appreciate how it matters to professional practices. Only then can professionals appreciate what they should do with a technology and make informed and intentional choices about resisting or reshaping it and/or their professional standards.
This capacity to act with knowledge and purpose is a kind of press freedom. An autonomous press knows its systems well enough to reshape them in its own professional image, or to refuse them, and also understands its public obligation. A press that is beholden to a technology’s fantastical claims or moral panics, or that cannot separate its own vision from that of the technologists, will be unable to structure and change itself, a hallmark of any profession’s autonomy. By “autonomy,” then, I mean the profession’s capacity to make its own decisions about its practices – for example, what to cover, how to write, who to interview, when to publish, or which ledes to foreground. An autonomous press can see its own actions, reflect on them, and change them when it chooses to.
To explore how well the press can change itself, I focus here on how the press responds to mistakes by examining moments when the press has investigated, corrected, suffered, or tolerated some failed or broken-down aspect of either its own journalistic work or the larger information environment it operates within. My contention is that a strong, autonomous, self-empowered, and self-corrective press has the capacity to report and publish on mistakes – its own and others’ – and that GenAI poses a particular threat to this capacity because so many aspects of synthetic media and its use in journalistic work are currently unknown.
Taking seriously the idea that an autonomous press self-monitors and self-corrects, we might question whether the institution has recursive press freedom – a capacity to create for itself the structures that enable journalism and serve the public interest. A recursively free press would confidently trace and shape the social, cultural, political, and technological forces that structure journalism and create news without needing to rely on outsiders for knowledge, permission, or capacity. Such recursive freedom would be especially critical in the context of the synthetic press, which refers to the journalistic practices, forms, and institutional conditions that are intertwined with GenAI and often unknowable and unchangeable within proprietary datasets, machine learning models, and private corporations. Recursive, synthetic press freedom would be the press’s own capacity to shape GenAI according to its own journalistic mission and its own sense of public service.
This chapter investigates what this recursive, synthetic press freedom could look like in three parts. First, it briefly frames the current GenAI challenge to press freedom in terms of long-standing scholarship on journalism’s relationship to technological change. Second, it presents a case study to illustrate this issue, focusing on how the free press pursues and self-corrects its own mission and how it deals with “error” in a variety of ways. Third, the chapter uses instances of recent GenAI errors to demonstrate how this new technology hampers the press’s ability to know and change itself, thus damaging its autonomy. And, finally, inspired by Noble’s study of how workers might regain autonomy in the face of outside technological change, the chapter sketches a model of “recursive press freedom” that all defenders of journalistic autonomy might adopt to understand and reshape this GenAI moment.
I hope that different scholarly audiences will find this chapter useful in multiple ways. Journalism scholars, for example, are rapidly endeavoring to understand the relevance and usefulness of GenAI to news production and its impact on normative ideals of the press.Footnote 10 Examining instances when GenAI has failed gives us a way to think about what a successful press is presumed to do and what good or proper uses of GenAI in journalism might be. When scholars or practitioners foreground journalistic errors and call for remedies, they reveal their capacity to monitor, correct, and envision a better press. The press’s power to self-correct – to define, prioritize, and fix its own errors – is a key aspect of press freedom, and one that is increasingly critical as many aspects of reporting, editing, and publishing become intertwined with technological infrastructures existing beyond the control of newsrooms.
This is an important moment to develop a precise understanding of how technologies influence journalism because there are ramifications for understanding the scope and meaning of press rights. As Frederick Schauer cautioned, failing to appreciate the “sociological messiness of institutional demarcation”Footnote 11 – for example, how blogging, investigative journalism, pornography, sports broadcasting, or recommendation algorithms all pose different speech challenges – may cause a First Amendment “institutional ‘compression’”Footnote 12 that leaves everyone with fewer rights than they might have had if journalists, technologists, and courts alike had better understood the significance of drawing the press’s boundaries and of defining “the press” narrowly as what journalists do or more broadly as what technologies, technologists, and online audiences also do. Focusing on journalism’s disposition toward errors and mistakes is one way of achieving empirical precision and of understanding how different institutions and forces constituting the press collide. This is a challenge ideally suited for scholars of science and technology studies, critical internet studies, and platforms studies who have long traced how technological practices, actors, values, and politics intersect to create newsrooms, professional journalism, audience cultures, and news economics.Footnote 13 A focus on journalistic errors and GenAI may reveal how different social and technological actors define mistakes, debate causes, classify harms, anticipate risks, assign responsibility, and apply remedies. If press freedom emerges not only from intersections between journalism and jurisprudence but also among messy collisions – of people, professions, norms, institutions, data, and computation – then analyzing mistaken meetings and failed alignments should illustrate what press freedom could be if the power and politics of digital media were otherwise.
10.1 Press Freedom as an Institutional, Infrastructural Achievement
To better understand what press freedom means in this era of GenAI, it is essential to first understand how the “the press” is always a product of an era’s institutional and technological forces and how the concept of “press freedom” always depends on ideals relating to its public power and obligations.
Though it is beyond the scope of this chapter to review the large, long-standing, and interdisciplinary research tracing the various forces that have constituted “the press,” it is worth highlighting how three dimensions of the press – news forms, journalistic practices, and institutional relationships – have emerged from the collisions of social and technological forces, with this providing an expansive and flexible view of the press that may help stave off the compression of rights that Schauer cautioned against.
First, news forms – text, image, sound, video, virtual reality, games, and participatory forums – have always been intertwined with advances in media representations and publishing technologies. Advances in printing, layout, and graphics transmission enabled newspapers to develop brand-specific visual designs, direct readers’ attention, sustain audience engagement across a newspaper, and use high-quality imagery to signal both journalists’ authority to report and the authenticity of their accounts.Footnote 14 Subsequent advances in synchronized audio and visual content, chyron overlays, animated graphics, and data visualizations allowed news organizations to create immersive, layered news experiences that could display and interweave different information streams simultaneously.Footnote 15 Developments in transportation infrastructure, satellite networks, and lightweight cellular technologies enabled “live news” to emerge as a unique genre. And the popularization of communication technologies amongst readers – encompassing everything from cheap and reliable postal service and home telephones to online bulletin boards and social media platforms – spurred the creation of letters to the editor, call-in shows, and comment threads that blurred the distinction between the journalistic voice and public participation.
Every new technological advancement has prompted the question of what it means for news stories to be authoritative, authentic, timely, persuasive, and professionally produced. Put differently, to the extent that press freedom depends upon and enables journalists’ ability to create stories that are defensible as forms of information – for example, that are factual, free of mistakes, and not manipulative – that freedom is always inseparable from an era’s communication technologies and media representations.
Second, journalistic practices – fact-finding, interviewing, witnessing, writing, editing, and publishing – have always reflected how an era’s communication technologies influence epistemological standards, modes of working, and professional norms. Publishers in the colonial era invested in boat-building techniques to produce small ships that could quickly reach ships arriving from England with news, mail, and commodity prices, ensuring that their newspapers had the timeliest information and feeding early anxieties about being scooped by competitors.Footnote 16 Advances in literacy, printing, distribution, industrial advertising, and market segmentation all fed the emergence of journalistic objectivity, not as an ideal of impartiality and public service but as an economic practice that let publishers avoid offending any one set of readers and, most importantly, advertisers.Footnote 17
As technology has continued to advance, so too have modern debates about these new journalistic practices. Computer-assisted reporting and data-focused journalism have allowed investigative reporters to portray themselves as disinterested scientists reliably and defensibly discovering patterns of injusticeFootnote 18 consistent with the moral standards of their times.Footnote 19 And now that online publishers can track how well their stories are performing in search engine results, digital advertising markets, and on social media platforms, newsrooms must grapple with how to do journalism that is aware of, but not beholden to, internet traffic patterns.Footnote 20 Similarly, journalists are wrestling with whether social media platforms like XFootnote 21 are places to seek out stories, find sources, speculate, publish independently, develop personal followings, or some combination thereof.Footnote 22 Advances in drone technologies, meanwhile, have opened new events and regions for journalists to observe, but they have also invited skepticism about the value of such high-altitude witnessing versus grounded reporting.Footnote 23 Encrypted tools like Signal, PGP keys, and the Tor network allow journalists to connect securely with potential sources and whistleblowers, and while the process is still cumbersome,Footnote 24 increasing efficiencies in Freedom of Information Act (FOIA) requests give journalists more access to public information more quickly, enabling new forms of public oversight reporting.Footnote 25
Fast boats, mail service, computer databases, search engine analytics, social media platforms, drones, and encryption are just a few of the myriad technological advancements that have influenced journalistic practice, and it would be a mistake to see them as separate from how journalists make judgments about newsworthiness, facticity, audience engagement, public service, or source ethics. If press freedom is, in part, a journalist’s ability to decide the workflows, norms, and practices that they believe align with their professional judgment, then it is impossible to separate these decisions from the communication systems that suggest actions, encode standards, enable practices, and generally structure information work. Is it a mistake or an infringement of press freedom if a journalist subconsciously trusts a source with a PGP key, a Twitter user with a blue checkmark, or an organization highly ranked by a search engine? These seemingly trivial examples point to a messy and implicitly structured space of journalistic practice that is inseparable from communication technologies.
Finally, institutional relationships – the press’s connections to governments, markets, industries, and audiences – have always influenced how the press has understood its mission and scoped its autonomy. Defining institutions as “social patterns of behavior identifiable across the organizations that are generally seen within a society to preside over a particular social sphere,”Footnote 26 Cook showed how “the press” is actually a set of relationships among not only news organizations but also government officials, public relations professionals, civil society actors, political parties, and other communicators interested in structuring communicative self-governance. These relationships, according to Cook, need and sustain the institutional practices of mimicry, isomorphism, and labor division to distribute the work and power of the press across largely invisible backstage processes.Footnote 27 Instead of seeing the press as an autonomous institution living within news organizations, professional bodies, and public ideals, we might more correctly see it as a pattern of distributed, intertwined communication practices that seem coherent to the extent that they resemble what a given era socially, culturally, economically, and technologically expects “the press” to be. This coherence is stabilized when, for example:
a government spokesperson frames events and gives quotes in ways that resonate with a journalist’s expectations and a publisher’s conception of its audience;Footnote 28
public relations representatives position press releases and product launches to fit not only with their clients’ goals but also with journalists’ understanding of industry novelty and technological innovation;Footnote 29
news organizations perennially realign their judgments of newsworthiness and public service with social media platforms’ own assessments of audience engagement and advertiser value (as seen in publishers’ “pivot to video” to meet Facebook’s expectations and contemporary investment in short videos that perform well on TikTok and YouTube);Footnote 30
fact-checking organizations structure their rhythms and standards of verification to align with the goals of the social media platforms that spread disinformation, creating a symbiotic service arrangement in which fact-checkers are essentially platform partners;Footnote 31 and
publishers like the Associated Press and NewsCorp license their content to OpenAI, ensuring that future ChatGPT results will somehow include or account for the journalism produced by those companies.Footnote 32
These examples of the institutional perspective on press freedom may seem like reasonable arrangements that simply ensure journalism’s survival and relevance in rapidly changing media systems. Without such alignments, patterns, and partnerships, the press might simply disappear. But they also suggest that a common-sense understanding of “the press” as comprising what journalists do and what publishers distribute is simply incorrect. The press is actually a set of largely invisible, strategic relationships with their own logics of alignment, their own standards of quality, and their own senses of what it means to tell factual stories in the public interest.
This image of “the press” as a powerful and messy interplay of social and technological arrangements has gained traction in recent years. Early digital newsrooms were shaped by mixes of journalistic and technological mindsets and practices.Footnote 33 Digital algorithms quickly influenced reporting and publishing practices.Footnote 34 As social media rose in prominence, a hybrid media system of seemingly disparate communicators emerged, which journalists both participated in and reported on.Footnote 35 Histories of the press show how its last fifty years have been inseparable from the datasets and computational epistemologies that journalists use to know their world.Footnote 36
My own work has examined how the press’s digital infrastructures enable the public to hear the perspectives of others and receive information that they would likely not seek out for themselves,Footnote 37 and Kate Crawford and I have suggested that the press is a “liminal” achievement somewhere between journalistic judgment and technological design.Footnote 38 Emily Bell and Taylor Owen have identified a “platform press” that has emerged from publishers’ seemingly endless responses to new technologies and policies.Footnote 39 Matt Carlson and Seth Lewis have traced the contemporary press through the complex boundary work of diverse laborers,Footnote 40 which Adrienne Russell has shown also includes digitally savvy activists, environmentalists, and solution-oriented journalists.Footnote 41 Stephen Reese has demonstrated how the crisis of the institutional press is a problem not only of journalism and publishing but also of information economics and political culture.Footnote 42 Newer work centered on artificial intelligence is revisiting these questions, with a focus on how computation, technologists, datasets, and experimental methods are currently structuring the press, its language, and its own understanding of its public service role.Footnote 43
It is impossible in this chapter to fully capture the extent of this literature, but there is ample scholarship indicating that “the press” is and always has been a messy and historically situated mix of colliding social and technological forces. The idea, then, that “press freedom” is only, or even mostly, a matter of journalism and jurisprudence is incorrect. It is more accurately understood as an ongoing achievement of multiple, intertwined actors, existing in historical-technological moments, which create separations and dependencies that are continually judged against normative ideals of what journalistic autonomy is supposed to be and what journalism’s public mission should be in any era.Footnote 44
If these conceptions of the press and its freedom form a plausible framework, then the challenge becomes not only how to empirically observe these collisions of forces – these separations and dependencies – but also how to judge whether they move us closer to or further from any particular ideal of press freedom.
I want to bracket the discussion of which version of “press freedom” is worth pursuing amidst this mix of forces – much excellent scholarship has analyzed the term and the significance of various definitionsFootnote 45 – and instead argue for a way of seeing press freedom, namely, as the press’s capacity to self-monitor and self-correct and to learn from its mistakes. Taking inspiration from Samuelson’s call for a “freedom to tinker,”Footnote 46 scholarship on how “broken world thinking” offers new ways to see system maintenance and repair,Footnote 47 studies of institutional learning,Footnote 48 and organizational technologies,Footnote 49 I wish to suggest that a largely ignored aspect of press freedom is the press’s ability to learn from mistakes. While some works have encouraged journalists to experiment with GenAI, learn how it can be useful for news work, and avoid making mistakes while using it,Footnote 50 I want to invoke a larger, more generative sense of experimentation to ask how the press might learn about itself by critically engaging with how GenAI mistakes happen, why they matter, and what they might mean for press freedom in our contemporary era of synthetic media. If an autonomous press can self-monitor and self-correct – knowing its own forces and reshaping them when they fail – then the autonomy of the synthetic press (the journalistic practices, forms, and institutional conditions intertwined with GenAI) depends upon how well it knows, learns from, and changes in response to its mistaken engagements with GenAI.
The remainder of the chapter argues that the press has always defined itself through relationships with “mistakes” (broadly construed), that the contemporary synthetic press is struggling to understand itself through GenAI failure, and that a press that can learn from its mistakes has a kind of “recursive press freedom” that will be essential for defining its own normative vision amidst continued technological turmoil.
10.2 The Press and Mistakes: Its Own and Others’
In many ways, the press feeds on mistakes. Mistakes can be targets for correction, triggers for outrage, focuses of investigations, opportunities to teach audiences how knowledge develops, chances to develop and defend the profession, indicators of mistaken institutional relationships, and even matters to strategically ignore. While a complete review of how the press deals with mistakes, errors, and failures is beyond the scope of this chapter,Footnote 51 as context for understanding GenAI journalism mistakes, I offer five ways to understand the press’s relationship to error: as (1) misinformation to correct, (2) transgressions spurring outrage, (3) professional malpractice and self-regulation, (4) misconfigured publishing systems, and (5) tolerated ambiguities.
(A note on terminology: I use the word “mistake” somewhat loosely and interchangeably with “error” or “failure” or “breakdown.” This is not because I see these terms as synonymous – indeed, an extensive body of interdisciplinary literature differentiates these words more preciselyFootnote 52 – but because I mean for this chapter to broadly assert that the press’s freedom requires a capacity to self-correct and to structure and change itself in relation to things that it sees as somehow wrong, failing, broken, or misaligned with its vision of ideal professional journalism or healthy, democratic, communicative self-governance.)
10.2.1 Mistakes as Misinformation to Correct
Part of what professional journalism does is create a framework of facts for understanding and governing social life, and it also fights mis- and disinformation that harms this framework. As Tucher argued in her history of “fake news” in American journalism, one of the profession’s early motivations was to ferret out and correct misinformation.Footnote 53 Sometimes those errors came from “actors who [were] distorting, manipulating, misunderstanding, or faking the prevailing journalistic conventions in order to present ‘truths’ of their own for motives or reasons of their own”Footnote 54 and sometimes they result from a “clash within journalism between practitioners of the real seeking to defend their profession and perpetrators of the fake working to exploit it.”Footnote 55 That is, sometimes fakery, errors, falsity, and failures come from outside journalism, and sometimes they exist as struggles among journalists with different visions of their roles. Most recently, this friction has played out in fact-checking communities populated with information producers, professional journalists, information activists, and platform content moderators. These actors attempt to define, find, correct, and prevent the circulation of information – some of it resembling news – seen as harmful to healthy democratic communication. As Graves chronicled,Footnote 56 the field of contemporary fact-checking works by identifying the forces that produce mistaken or erroneous information (within and outside of news organizations), intervening to correct particularly harmful or exemplary misinformation, and trying to structurally change media systems in ways that might curb the future production, circulation, and power of misinformation. Intentionally produced or not, misinformation is evidence of a broken media system that journalists must try to correct and fix.
10.2.2 Mistakes as Transgressions Spurring Outrage
Mistakes also play a role in shaping the press as a key institution of public investigation, monitoring, and oversight. This model of the press conceives of its role as going beyond simply providing information and uncovering facts; rather, the press does so selectively and with a keen sense that it is meant to be a bulwark against social injustice and transgressions by those in power. In some cases, investigative reporters, who see themselves as “custodians of conscience,”Footnote 57 uncover these transgressions by researching and building stories that reveal how a powerful figure or system has failed so egregiously that it defies common sense, with audiences expected to share the journalist’s outrage.Footnote 58 In other instances, whistleblowers, leakers, and self-appointed watchdog sources bring transgressions to the attention of journalists, teaching reporters how to understand their worlds and recognize when a powerful industry, technology, or organization has grievously failed and why that failure is publicly significant. While the motivations and interests of whistleblowers and journalists alike are complex and often go unstated, many of the most notable examples of transgression-driven reporting – such as coverage of governmental failures, state surveillance, and tech industry corruptionFootnote 59 – emerge from sources and journalists coming together around a shared sense that something has gone wrong and that investigative journalism may have a role to play in fixing it.Footnote 60 The press’s ability to decide which transgressions it thinks are worthy of investigation and publication is part of its freedomFootnote 61 – it has autonomy from whistleblowers’ outrages and autonomy to choose mistakes, failures, and breakdowns that it sees as mattering to the public.
10.2.3 Mistakes as Malpractice and Self-regulation
Journalists care not only about mistakes that appear as misinformation, drive investigative reporting, or motivate sources’ outrage. They are also concerned with errors that they themselves make in the course of their work. Sometimes these mistakes become infamous cases of misconduct. Notable examples include the instances of professional malpractice by Janet Cooke, Stephen Glass, Jayson Blair, Jack Kelley, Judith Miller, and Dan Rather, which all demonstrated how reporting judgment is often precarious, idiosyncratic, and susceptible to both individual deviation and organizational weaknesses.Footnote 62 Drawing on engineers’ acceptance that their complex systems will fail with a regularity that enables risks to be anticipated and expected – what Perrow calls “normal accidents”Footnote 63 – media scholarsFootnote 64 suggest that journalistic practices and newsroom cultures are designed to make mistakes. Newsroom leaders often inadvertently and systematically foster an environment conducive to errors by fostering weak internal communication, tolerating poor reporting habits, trusting journalists with bad track records, enabling substandard fact-checking, resisting regular performance reviews, failing to scrutinize source expertise, and “isolat[ing] deviance as individual misconduct in order to stave off systematic criticism.”Footnote 65 By trusting journalists with too much independence and failing to implement strong management practices, newsrooms harm the public’s freedom not to be deceived or misinformed.
Journalists sometimes call out their own mistakes explicitly, with many news organizations having explicit policies about when and why it issues corrections, clarifications, and, in rare cases, retractions. A long line of research, however, indicates that these policies are applied unevenly, with only a small fraction of errors ever receiving official corrections.Footnote 66 Many publications are rife with mistakes concerning objectively verifiable facts and offer interpretations that experts agree are mistaken. Most errors are never fixed and, if they are, it is often because a reporter has some personal connection to the topic or source. Fixes often fail to repair the original misunderstanding and echo through subsequent stories years after publication. Publications that fail to self-monitor and self-correct stories miss the opportunity to build trust with readers through apologies, to teach them about the challenges of journalism, and to educate readers on the positive aspects of learning from mistakes and building knowledge by grappling with error.Footnote 67 Indeed, when news organizations do acknowledge their mistakes, they often strategically contain them, their causes, and their harms. They explain away mistakes as rare and unavoidable missteps that are of little significance to journalism’s entrenched habits and structures, or they address them with vague promises to do better and study internal processes.Footnote 68 Finally, newer work confirms that online publishers are constantly updating their stories, but the reasons for these updates are unclear. Sometimes events change and new reporting emerges, but sometimes earlier errors are corrected without comment or explanation. It may be that there is a subtle, error-correcting process at work among digital publishers, but the patterns and motivations of such practices are unclear.Footnote 69
Across these scenes of journalistic mistakes – infamous malpractice, newsroom mismanagement, and rituals of correction – press freedom is about journalists strategically narrating, containing, and addressing their mistakes in ways that preserve their power to decide when and how news stories change. These choices leave largely intact the idea that published news is factual and that errors are rare and benign.
10.2.4 Mistakes as Misconfigured Publishing Systems
Another class of journalistic mistake involves publishers’ relationships to technology company products and services. Though the details point to a variety of forces at work, examples abound of moments when platforms interfered with or mismanaged news stories that publishers intended to share through social media.
For example, Facebook removed from its platform a story that The Vindicator (a small Texas newspaper) had published as part of its reprinting of the U.S. Declaration of Independence because the story included the Declaration’s phrase “merciless Indian Savages,” which Facebook judged to violate its prohibition against hate speech.Footnote 70 Facebook similarly clashed with a publisher’s editorial judgment when it attempted to censor a post by Aftenposten (Norway’s largest newspaper) that included Nick Ut’s Pulitzer-Prize-winning photo “Napalm Girl” because the platform’s policies prohibit nudity.Footnote 71 Facebook reversed both decisions. In another instance, the company had to backtrack and apologize after it added to a DailyMail.com post “an AI-generated label of ‘primates’ to a news video … that featured black men” being harassed by a white man.Footnote 72 Facebook also had to apologize after deleting from its site all stories by the Kansas Reflector; here, the company had labeled a Reflector series critiquing the climate policies of Facebook’s parent company Meta as a “cybersecurity threat.”Footnote 73 The chain of events leading to this censorship was similar to the platform’s deletion of stories by The Winchester Star mentioning sexual assault, which Facebook flagged as violating its community standards.Footnote 74 Scientists criticized the platform for labeling a scientific article by the British Medical Journal as “partly false” and “needing context,” after one of Facebook’s fact-checking partners wrongly concluded that the peer-reviewed scientific publication “could mislead people.”Footnote 75
These mistakes all occurred in slightly different contexts. Some involved platforms failing to understand the editorial context and journalistic value of words and images, others involved the algorithmic additions of metadata that overrode journalistic framings, and still others involved human judgments by platforms that failed to acknowledge and defer to subject-matter experts. All these errors indicate how publishing systems – content moderation guidelines, algorithmic labeling, fact-checking partnerships – can interfere not only with journalists’ freedom to publish on their individual websites (channels they control) but also with their practical freedom to reach the large, algorithmically curated, and economically lucrative audiences that convene on social media platforms. It is noteworthy that three of the victims of these errors – the Vindicator, the Reflector, and the Star – were small publications with limited readerships and limited organizational capacity to anticipate or contest such errors, suggesting that the harms of platform mistakes may be unevenly distributed among publishers and have the most impact on small news organizations.
10.2.5 Mistakes as Tolerated Ambiguities
Finally, though far less common than some of the more observable examples of journalistic mistakes, communication and journalism scholars identify a more subtle type of error that complicates the assumption that journalists are committed to creating a clear factual record for the public. Three examples illustrate how the press creates and tolerates subtle and ambiguous forms of language that strict definitions of writing might call mistaken but that preserve journalism’s power to create the stories that it thinks should be told – a kind of press freedom.
The first example falls under the umbrella of what Basil Bernstein referred to as “elaborated codes,” or language that is shared and readily understood by a particular demographic group, social class, or community of interpretation.Footnote 76 While outsiders may find such language confusing or simply fail to appreciate its depth, insiders “get” it and signal their identity and social position by correctly reading the language’s subtleties. News language is rife with such language. For example, throughout the AIDS epidemic, The New York Times and many other newspapers used the phrase “longtime companion” to euphemistically refer to a deceased person’s gay partner, lover, or boyfriend. This phrase suggested a relationship that some readers would fail to notice but that others would understand and identify with. Journalists could thus steganographically signal a meaning of “longtime companion” that might have challenged the era’s mores, tolerating stories with indirect language when strict adherence to principles of clear news writing would have required clarity. Though such language is not really “mistaken,” it suggests that publishers sometimes take license to strategically use ambiguity and opacity if doing so serves their aims.
The second example of tolerated ambiguity is irony. Journalists can use ironic language to “direct readers, viewers, or listeners to a preferred or intended understanding”Footnote 77 of a story that may literally contradict a writer’s words and that may subtly and winkingly invite the audience to share the journalist’s own interpretation in a manner that would otherwise fail traditional tests of journalistic objectivity. For example, when veteran reporter Lou Cannon faced the conundrum of covering President Ronald Reagan’s factually incorrect 1985 claim that South Africa had “eliminated” segregation (it had not), instead of juxtaposing Reagan’s statement against experts who could debunk or contextualize it, Cannon used irony, highly selective quotations, and interpretive verbs like “contended” to simultaneously report on and discredit the president’s words.Footnote 78
Journalists also employ “stance verbs” to “reflect a speaker’s attitude or stance toward the content of his or her speech” as a way to signal their own interpretation of statements or events. This practice involves appending words like “obviously,” “clearly,” “apparently,” and “presumably” when they are not required by the reported facts.Footnote 79 While such words can seem like innocuous narrative devices when used in the context of reporting on official speech (for example, “the President clearly stated that …”), they subtly embed a journalist’s own judgment. The use of interpretive words continues to be common. For example, a Washington Post story about the families of Sandy Hook Elementary School victims offering Alex Jones a settlement described the offer as “only about 6 percent of what he owes” (emphasis added).Footnote 80 When journalists use irony and stance words, they are not making “mistakes” of the kind that might be caught and corrected by editors and fact-checkers, but they are nonetheless straying from publishing strictly factual accounts. They are exercising autonomy over language and enjoying a freedom to embed subtle interpretations and leave ambiguities unresolved.
The third example concerns the profession’s power; in his exhaustive historical study of misreported stories in American journalism, Joseph W. Campbell suggested that journalists often let mistakes stand when they align with how journalists would like the public to perceive their profession’s power. Campbell illustrated this point by using Nick Ut’s “Napalm Girl” photo as an example. When discussing the power of this photo, journalists persist in using phrases like “American napalm” and “American plane,” thus perpetuating the trope that it played a major role in ending the Vietnam War. Per Campbell, however, while the napalm was indeed American-made, it was not dropped by American pilots; similarly, the plane that carried out the attack was American-made but not owned or operated by the American Air Force. While such details and distinctions may seem trivial in the context of the war’s overall brutality, that seeming triviality is exactly what Campbell sought to highlight in arguing that some facts have been allowed to stand as ambiguous when they served what he called “misleading ‘consensus narratives’ … anecdotes and legends that are found at the heart of a profession’s culture and are readily recalled.”Footnote 81 These are the facts and stories that journalists want to be true about itself and its power to shape the world. Adopting Shelby Steel’s phrase, Campbell asserted that such facts are “poetic truths” serving a “larger essential truth” that journalists sometimes prioritize over the facticity that their profession usually unyieldingly demands.Footnote 82
***
Across these scenes of error – misinformation, transgressions of justice, professional malpractice, platform censorship, and ambiguous language – a distinct image of the press and its freedom emerges. This image depends upon seeing the press as a site of unfettered reporting, editorial judgment, and publishing; as a set of social and technological dependencies and separations; and also as a communication system with the power to diagnose, prioritize, fix, and tolerate mistakes. This press sees some errors as grievous mistakes demanding correction, others as social ills deserving its attention, others as unfortunate but understandable missteps, and still others as circumstances that it wants to have the power to contextualize, strategically contain, or altogether ignore.
In turning now to GenAI and its relationship to press freedom, it is worth keeping in mind these complex views of the press, press freedom, and journalism’s relationship to mistakes. In doing so, we can more effectively consider what, exactly, is “wrong” with the “synthetic press” and ask which forces cause which failures and how contemporary efforts to diagnose and correct the synthetic press’s failings reveal different understandings of the press and its freedoms.
10.3 The Synthetic Press and Its Mistakes
The synthetic press, which encompasses journalistic practices, news forms, institutional relationships, economic models, and regulatory frictions prompted by GenAI datasets, large language models, and commercial products, presents a new space of mistakes, errors, and failures for thinking about press freedom.
A considerable body of recent scholarship has traced how journalists report on GenAI,Footnote 83 how newsrooms adopt and experiment with GenAI,Footnote 84 how media organizations establish GenAI guidelines,Footnote 85 how media guilds bargain around GenAI,Footnote 86 and how GenAI poses new normative and regulatory challenges.Footnote 87 But there has been little work so far framing GenAI as a press freedom problem.Footnote 88 Thus, the focus of the present work is to understand how the press’s mistaken or failed uses of GenAI might repeat or break its historical patterns of contextualizing, containing, tolerating, or ignoring mistakes.
Beginning around the fall of 2022, GenAI began appearing in new, popularly available systems like ChatGPT, Midjourney, Copilot, DALL-E, Meta AI, Claude, and Sora. It was already at work in familiar tools like Google Search, Microsoft Office, and Google Docs and in countless, largely invisible, back-end integrations with existing organizational information systems. Journalists were quick to use and misuse the technology.
Indeed, examples of mistaken or failed GenAI journalism already abound. The German magazine Die Aktuelle fired its editor-in-chief after he published a synthetically generated “interview” with race car driver Michael Schumacher, which gave audiences no indication that it was a fabricated story.Footnote 89 The Guardian discovered that ChatGPT was delivering plausible, but entirely fictional, news stories that the technology claimed the news organization had published.Footnote 90 USA Today apologized and corrected countless sports stories after discovering that many of them were synthetically generated and contained errors.Footnote 91 CNET paused using GenAI after it published a series of stories offering readers financial guidance that contained myriad mistaken formulas and calculations.Footnote 92 Gizmodo found itself running afoul of Star Wars fan communities after it used GenAI to publish several stories with errors about the franchise’s characters and plots.Footnote 93 Microsoft was harshly criticized after its GenAI news platform placed a poll next to a Guardian story, inviting readers to speculate whether the subject of the story died by murder, accident, or suicide.Footnote 94 Sports Illustrated backtracked on its use of GenAI after an investigation found that it had published an undisclosed number of entirely fabricated stories under the bylines of synthetically generated journalist personas. The magazine blamed a third-party content provider for the mistake.Footnote 95 Gannett paused its use of GenAI after it published several synthetically generated articles that contained information placeholders in place of story details (for example, running the lede “The Worthington Christian [[WINNING_TEAM_MASCOT]] defeated the Westerville North [[LOSING_TEAM_MASCOT]] 2-1 in an Ohio boys soccer game on Saturday.”).Footnote 96 And MSN.com recently mistakenly featured a story falsely accusing an Irish broadcaster of sexual misconduct, a story that had been synthetically generated by a third-party chatbot that paraphrased real news stories.Footnote 97
While some individual errors are amusing and idiosyncratic growing pains of technological experimentation, together they suggest that the synthetic press’s inclusion of GenAI yields new types of journalistic mistakes and thus new ways to think about press freedom through GenAI mistakes. Note, for example, how these mistakes span questions of editorial judgment, failed third-party relationships, factual errors, journalistic taste or decorum, specialized knowledge, reporter identity, and system design. These instances of mistaken GenAI journalism all deserve deeper theorization and case studies, but taken together, they suggest a framework for thinking about synthetic press freedom. In the following, I briefly sketch three sites of GenAI journalistic mistakes, suggesting each site as a place to consider how press autonomy might appear in synthetic media systems.
10.4 Journalistic GenAI Mistakes as Synthetic Press Freedom Dynamics
10.4.1 Uncritically Using Tools and Infrastructure
GenAI uses datasets and computational language models to produce media that its designers judge as producing statistically acceptable results. It does not “know” anything about the data it uses, the meaning of its patterns, or the nuances of the language it produces, and it is little more than a “stochastic parrot.”Footnote 98 As scholarship on journalistic errors shows, reporters and editors have considerable freedom to choose sources, frame ledes, analyze data, phrase and juxtapose claims, and signal interpretations, with few errors or mistakes ever being corrected.Footnote 99 This individual autonomy is a hallmark of the profession and a key element of seeing press freedom in terms of intrepid journalists pursuing truth at all costs.Footnote 100 Style guides and newsroom policies can go a long way toward setting standards and expectations for how, if at all, journalists should use GenAI (for example, catching factual errors and noncompliant language). However, more subtle forms of error can appear if journalists too quickly and uncritically accept as “good enough” the default results of synthetically generated source suggestions, story ledes, document analyses, research summaries, interview translations, transcripts, and a myriad other seemingly innocuous aspects of journalistic work.Footnote 101 In many news organizations, the pressures to produce many stories in a short timeframe that are deemed good enough may create uncritical reliance on tools and habits that are unlikely to ever rise to the level of an error demanding correction but that nonetheless erode the quality of the work.
News organizations with the money, data, engineering expertise, and editorial oversight to create their own GenAI tools and infrastructure (like The New York TimesFootnote 102 and The Washington PostFootnote 103) will have arguably more freedom to avoid the risks and errors that come with uncritically using publicly available synthetic media technologies. Being able to know what datasets a model includes, how it was trained, which tests it passed before release, and who is responsible for fixing errors is arguably a much stronger position from which to critically judge GenAI outputs. To the extent that the privilege of avoiding or controlling synthetic media mistakes is unevenly distributed – few small newsrooms can afford homegrown AI systems – the synthetic press is a field with uneven freedom.Footnote 104
Little harm is likely to result from an individual journalist on a single beat or story uncritically accepting GenAI outputs as “good enough,” but if many journalists too quickly accept the statistically generated outputs of similar tools across workflows and newsrooms, GenAI begins to look like a subtle, distributed, largely invisible, and hard-to-track curb on the autonomy of individual journalists. If the ideal of professional journalistic autonomy is that reporters and editors have the power to use their expertise to decide for themselves whether a story is publishable, then the gradual incursion of GenAI into those judgments – to suggest phrasings, speed up work, recommend sources, reorder text, summarize research, analyze interview transcripts, and more – has the real potential to displace the feeling or fact of professional independence. To be sure, tools have always structured human practices – journalists were not free from technological influences before GenAIFootnote 105 – but even if journalists seek out and approve of GenAI in their work, there is still an impact on work that they might have done without GenAI’s help. And to the extent that journalists mistake commonly used GenAI tools as neutral, objective, innocuous, or even sentient,Footnote 106 they run the risk of implicitly surrendering some of their own freedom, and obligation, to scrutinize sources, research, facts, framings, language, and interpretations in the public interest.
10.4.2 Echoing Past Errors
Although it is difficult to quantify, research suggests that many published stories contain errors that have never been corrected. In a study of 2,700 stories containing factual errors or serious inaccuracies, published in 22 small and midmarket newspapers, Scott Maier found that a correction was issued only 11 percent of the time.Footnote 107 In another survey of 4,800 human sources cited in news stories and interviews, 61 percent of sources said the stories contained errors.Footnote 108 An internationally comparative study of news accuracy found errors in 48 percent of US stories, 60 percent of Swiss stories, and 52 percent of Italian stories.Footnote 109 Though the sources opined that the errors seriously damaged the value of the stories, they saw such errors as inevitable, correction processes as futile, and journalists as largely resistant to talking about a story’s accuracy after it has been published.Footnote 110 A meta-review of news accuracy studies from 1936 to 2005 revealed that newspapers have always been rife with errors, with between 41 and 61 percent of all published articles over that time period containing mistakes of some kind.Footnote 111
Though often celebrated as exactly the kind of high-quality information that GenAI datasets should include, it seems that many news stories contain errors or inaccuracies. As makers of GenAI systems buttress their large language models with datasets of news stories, with the aim of increasing the veracity and reliability of synthetic outputs, they are potentially reproducing decades of errors contained in published news stories. It is highly unlikely that mistakes in any single news story will be reproduced in a GenAI output, and this is because GenAI datasets include multiple sources, machine learning outputs are probabilistic, and training methods like human-centered reinforcement learning try to reduce GenAI errors. Nevertheless, GenAI systems that include or prioritize news data may be reproducing past journalistic mistakes. As a matter of press freedom, this means that news errors that were created years ago, in part by individual journalists acting with autonomy, newsrooms with poor oversight, and publishers’ reluctance to make corrections, all feed a contemporary situation in which journalists and general users alike find themselves using GenAI systems informed by mistake-riddled news. To be sure, all of these actors were exercising professional autonomy and choosing to practice in ways they saw fit, but the result of that autonomy is a news record with errors – a record that is now driving the datasets and machine learning models being used to generate synthetic news. Without auditing GenAI datasets for news, extracting erroneous news data, and updating large language models, it is practically impossible for anyone using or subject to GenAI to be free from the mistakes created by a profession that has historically protected its autonomy to define, find, correct, and ignore its errors.Footnote 112
10.4.3 Politics of Reproducing Datasets
Beyond the risk of error-ridden news datasets creating ripples of mistakes and inaccuracies in GenAI systems, there is a more subtle danger, namely, that GenAI journalism reproduces the politics of the datasets underpinning synthetic media systems. As historians, cultural critics, and auditors of datasets have demonstrated, machine learning datasets often contain information that was unethically collected; excludes large swaths of people; organizes individuals into racist, gendered, homophobic, and xenophobic categories; and prioritizes English language and Western-centric descriptions of the world.Footnote 113
These dataset politics have the potential to reappear if GenAI systems uncritically incorporate corpora of news stories without evaluating them for problematic histories or patterns. Because there is no such thing as data free from the influence of politics or history – historian Lisa Gitelman has referred to “raw data” as an oxymoronFootnote 114 – corpora of news stories reflect the traditions, languages, epistemologies, and ethics of the people and eras that created the narratives. As histories of the AP Stylebook, a powerful authority of language in many newsrooms, show, journalistic language is constantly changing. It was once editorially acceptable to use terms like “illegal immigrant,” “transexual,” or “addict.” The New York Times had a long history of referring to women as only “Miss” or “Mrs.” (calling “Ms.” a linguistic fadFootnote 115), and The Washington Post recently started capitalizing the word “Black” to “identify the many groups that make up the African diaspora in America and elsewhere.”Footnote 116 While adherence to stylebooks can prevent replication of problematic individual words or phrases in contemporary stories, to the extent that GenAI datasets include these news stories, they are rife with claims, assumptions, and language politics that were once common and acceptable but that are now considered mistaken and unacceptable.Footnote 117
The power of dataset politics also appears in the dominance of The New York Times “Annotated Corpus,” a dataset of 1.8 million documents consisting of nearly every article published by The Times between January 1987 and June 2007 that is organized by topic, individuals, locations, and other elements within The Times’ metadata system.Footnote 118 It has quickly become the de facto standard of news language for machine learning technologists and is regularly used as a benchmark dataset for teaching AI systems how to generate high-quality story summaries, recognize news events, and standardize language. The power of The New York Times and its “Annotated Corpus” dataset to computationally standardize news and signal acceptable news language (to both journalists and outsiders alike) is nothing new. It echoes an earlier “arterial process” that media sociologists determined could explain why so many of the nation’s newsrooms tried to mimic The Times in terms of reporting techniques, editorial judgment, language choices, topic selection, audience relations, and publication timing.Footnote 119 The New York Times has long held a central position in American journalism, and it continues to do so through the leverage of its powerful datasets and indexes – information and power that it is currently suing Microsoft and OpenAI to protect.Footnote 120
These dataset politics, which potentially include problematic collection practices, unethical categorizations, stylebook changes, and powerful indexes, mean that much of the language that informs synthetically produced journalism emerges from unexamined assumptions about who or what is newsworthy, how stories are told, and which organizations dominate. While individual journalists may feel a sense of independence as they report and write, whenever they use GenAI tools they are automatically and often unknowingly embedded in a system of datasets, categories, models, and organizations with uneven power and complex histories.
10.5 Conclusion: Recursive Press Freedom for the Synthetic Press
Through this chapter, I have developed three lines of argument. First, I suggested that “the press” is most correctly understood as a set of intertwined social, cultural, political, and technological forces. Although often primarily associated with the work of journalists and the production of news, the press is, in reality, an entity shaped by the actions and influences of multiple actors.
Second, I argued that a key element of press freedom is the press’s capacity to define, uncover, explain, control, fix, or ignore mistakes. Broadly understood, mistakes are a key means by which the press knows and regulates itself, as well as a lens through which it observes and endeavors to change society. Mistakes are an important and largely understudied way of understanding the press and its power.
Finally, I have tried to argue that, today, the press is a synthetic press to the extent that GenAI, through its datasets, models, and products, structures journalistic practices, news forms, institutional relationships, economic models, and regulatory frictions. And just as past eras of the press had their own types of errors, the synthetic press has its own emerging set of mistakes that manifest themselves in how journalists engage GenAI tools, how past errors echo in GenAI infrastructures, and how dataset politics structure journalism and news.
This conception of press freedom as the capacity to know, control, make, and learn from mistakes is not a stand-alone model of press freedom but is deeply connected to more general ideas about how institutions achieve their autonomy and how the public can govern themselves through communication technologies.
As Schauer argued,Footnote 121 institutions discover and demonstrate their independence, in part, through the capacity to create and control exceptions. When institutions reject default rules, carve out special cases, reverse precedents, and use their own judgment to evaluate the significance of their circumstances, they distinguish themselves from other institutions and demonstrate their ability to act with self-awareness, purpose, and confidence. A free press should see mistakes as exceptional opportunities to know itself better, to judge whether an error illustrates a pattern to tolerate or change, and sometimes to argue that a mistake is not its own but someone else’s failure to treat it differently. A free synthetic press, for example, would make its own GenAI infrastructure that fixes, prevents, or tolerates errors as it sees fit, and a free synthetic press would reject or work to change GenAI infrastructure that causes errors that GenAI may tolerate but journalism cannot. In practice, and aligned with calls for institutional exceptions to data-driven rules,Footnote 122 synthetic press autonomy would demand freedom from unauthorized data scraping, unethical datasets, deceptive interfaces, and anachronistic language models and freedom to create its own GenAI systems. A free synthetic press would create exceptions for itself from general-purpose GenAI because the mistakes that would otherwise result would be unacceptable.
As Chris Kelty contended, publics become “recursive publics,” when they have the “discursive and technical”Footnote 123 means of creating and recreating themselves. Put differently, they can talk about who they are and why they are structured as they are, and they have the expertise and material power to sustain and change themselves without relying on outsiders. A simple example of a recursive public is an online forum composed of people who have the communicative capacity to talk about why and how they convene and who have the engineering expertise to maintain or redesign the forum, all without the need to consult or rely upon external actors.
A recursively free press, then, is a press that knows and can confidently discuss the social, cultural, political, and technological relationships that structure its journalism and produce its news and that has the power to change those relationships with intention and without needing outsiders. A recursively free press, for example, would not try to emulate Mark Zuckerberg’s model of community and would not need Google’s funding. A recursive synthetic press would deeply understand GenAI’s datasets, models, and products; would understand and be able to discuss their significance to journalism and news; and would be able to reject, change, or invent a GenAI infrastructure that it desires, without relying on outsiders. Such a press would have command of its future and be able to, as Erin Carroll has argued, “conjure the language that describes the press we need and want.”Footnote 124
Artificial intelligence pioneer and ultimate critic Joseph Weizenbaum wrote that “the computer scientist has a heavy responsibility to make the fallibility and limitations of the systems he is capable of designing brilliantly clear.”Footnote 125 The same might be said for the GenAI journalist, who should know how and why the synthetic press fails, which failures matter, and how it might be fixed. Such a journalist would hold an image of journalism, debate it with others, and trace it across datasets, models, interfaces, economics, politics, ideals of the public, and imaginings of what the synthetic press could be if it were autonomous.