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User views of two psychiatric day hospitals

Published online by Cambridge University Press:  02 January 2018

Guy Holmes ,
Olivia Dawson ,
Dominic Waltho ,
Jenny Beaty  and
Craig Newnes
Guy Holmes*
Affiliation:
Shropshire's Mental Health NHS Trust Psychology Consultancy Service, 130 Abbey Foregate, Shrewsbury, Shropshire SY2 6AX
Olivia Dawson
Affiliation:
Shropshire's Mental Health NHS Trust Psychology Consultancy Service, 130 Abbey Foregate, Shrewsbury, Shropshire SY2 6AX
Dominic Waltho
Affiliation:
Shropshire's Mental Health NHS Trust Psychology Consultancy Service, 130 Abbey Foregate, Shrewsbury, Shropshire SY2 6AX
Jenny Beaty
Affiliation:
Shropshire's Mental Health NHS Trust Psychology Consultancy Service, 130 Abbey Foregate, Shrewsbury, Shropshire SY2 6AX
Craig Newnes
Affiliation:
Shropshire's Mental Health NHS Trust Psychology Consultancy Service, 130 Abbey Foregate, Shrewsbury, Shropshire SY2 6AX
*
∗ Correspondence
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Abstract

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This report describes one of the largest published surveys of users' views of services, with 287 users returning a 34-item questionnaire and 80 people interviewed about their views and satisfaction with services provided by two psychiatric day hospitals. The combination of questionnaire and interview methodologies provided data such as an overall satisfaction score (which was relatively high) and satisfaction scores with specific aspects of the service, as well as highlighting specific problems and providing recommendations on how to make improvements.

Information

Type
Original papers
Information
Psychiatric Bulletin , Volume 22 , Issue 6 , June 1998 , pp. 362 - 364
Creative Commons
Creative Common License - CCCreative Common License - BY
This is an Open Access article, distributed under the terms of the Creative Commons Attribution (CC-BY) license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Copyright
Copyright © 1998 The Royal College of Psychiatrists

References

Bond, J., Newnes, C. & Mooniaruch, F. (1992) User views of the inpatient psychiatric service at Shelton Hospital. Clinical Psychology Forum, 49, 21–26.Google Scholar
Dey, I. (1993) Qualitative Data Analysis. London: Routledge.Google Scholar
Moser, C. A. & Kalton, G. (1971) Survey Methods in Social Investigation (2nd edn). Aldershot: Dartmouth.Google Scholar
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